• Led the Digital and Innovation practice in which we have managed around 300 client relationships with a team of three research directors and supporting analysts. • Provided content stewardship on a broad range of business technology topics such as digital transformation, design thinking and IT operating model. • Hosted webinars, industry round tables to promote Info-Tech’s thought leadership, increase member engagement and attract prospective members. • Actively provided sales support and played a critical role in closing multiple high dollar value opportunities. • Identified/scoped opportunities and facilitated workshops/consulting engagements across the member portfolio. Client Engagements (led several engagements with client CXOs and their reports. Few examples listed below): •Developed a business capability model and identify key competitive differentiation across business units for a multinational Oil& Gas company. • Defined value streams and key performance metrics for a US home loans provider. • Developed an IT strategy for a global non-profit organization that manages more than 30,000 clubs worldwide with a member base of 1.2 million people. • Developed digital transformation strategy for a provincial workers compensation board• Defined Enterprise Architecture (EA) operating model for one of the largest global construction materials company. • Developed an EA program strategy for a one of the largest public university system in the US. • Optimized EA governance for a US based Health Insurance Company. • Developed an IT strategic Plan and roadmap for a federal body that regulates a network of financial institutions. • Conducted strategic assessment and identified opportunities to fine-tune the IT operating model for a NA hospital system.

• Collaborated with business stakeholders to develop a business architecture blueprint that helps the bank offer customer specific price points based on maximizing total customer relationship value. • Conducted business workshops with multiple lines of businesses – Everyday Banking, Mortgages, Credit Cards, Term Investment Products, and Loans, to identify areas of improvement in the pricing process. • Facilitated ideation sessions to identify product enhancements that improve employee productivity and dramatically lower customer servicing costs in the capital markets securities custodian business. • Proactively engaged business partners to jointly develop and maintain technology delivery priorities, and work with customers to obtain funding approvals. Managed projects in the range of $1MM - $5MM. • Developed vendor selection framework and led vendor selection cycle to source the optimal product for Customer Debt Management and Mobile platform capabilities to support Credit Card operations. • Designed a new mobile payment process for revolving line of credits, mortgage, overdraft accounts, auto loans, credit cards, and other lending products. • Managed a team of 4 business analysts to document business process flows and business requirements to deliver product enhancements.

• Initiated, designed and executed Go-To-Market strategies for the Business Agility marketing program that aimed at cross-selling, up-selling IBM’s products and services through a compelling, consistent and coherent story. Coordinated the program operations and governance structure through a web of products and industry focal points.• Managed Business Process Management (BPM) Thought Leadership program in the world wide markets through digital marketing channels for Websphere• Developed social media strategy and performed analysis by driving digital media hearing insights through Radian 6, Google trends, Google analytics etc.• Directed and synchronized all interface elements with external agencies (media, events & promotions, and vendors) to achieve seamless delivery of campaigns.• Monitored a marketing budget of $2MM to ensure resourcing effectiveness that achieve beyond targeted sales quota. • Organized and led regular reviews to present key marketing insights and financial reports to business executives.

• Performed profitability analysis and strategic assessment of products in a $2 billion software product line; conducted competitor analysis and identified potential entry markets. • Developed a business case for a $60 MM opportunity, managed the product development team to develop a working prototype and presented the concept to executive management at IBM corporate headquarters, Armonk, New York.

• Rolled out BPM portfolio of products for a major North American transportation company which reduced their operational costs by 30%.• Designed State Engine (MDM, Master Data Management solution), an event driven system targeted at managing complex enterprise data operations providing traceability to Data Stewards.• Managed the development team, prioritized feature rollout and directed product evolution roadmaps throughout the entire software development lifecycle.• Championed the lean-agile development process and scrum methodology. Conducted sprint planning, sprint review and retrospective sessions.

• Developed scalable, cost effective web site traffic generation activities for affiliate’s network. Tracked and optimized ROI for various initiatives undertaken in the affiliates’ network.• Collaborated with cross-functional departments to deliver on strategic business objectives targeted at improving online marketing initiatives. Developed e-commerce affiliate program for the affiliate’s network (www.partypartners.com).

• Designed a comprehensive IT solution for a major provider of international marine terminal operations and logistic services.• Conducted system optimization reviews and developed performance benchmark metrics for a large-scale enterprise software product. Identified bottlenecks in programming and suggested areas of improvement.