Gopika Pillai Email & Phone Number

Abu Dhabi, United Arab Emirates

Gurugram, Haryana, India

• Executed a strategic client acquisition plan that expanded Zyla’s B2B customer base by 20%, driving significant growth through targeted client engagement and account acquisition. • Acquired and managed high-value accounts, negotiating and maintaining favorable grounds that aligned with company goals. • Led a high-performing sales team of 10, setting targets and guiding the team to exceed goals in both client acquisition and revenue generation, resulting in a 300% target achievement. • Conducted competitive analysis and tracked competitor offerings, utilizing insights to adjust acquisition strategies and gain market share by 20%. • Established and maintained accurate acquisition records in CRM, ensuring data accuracy for reporting and strategic planning & forecasting. • Collaborated closely with cross-functional teams in marketing, product development, and finance to streamline the sales cycle and resolve key client issues.

Udyog Vihar Phase 4 , Gurugram

Senior Executive – Key Accounts Management (TravelPlus) | Sep 2021 – Aug 2022 • Managed 35+ key accounts, achieving 3x year-over-year revenue growth by strategically engaging high potential accounts and consistently meeting acquisition targets. • Supervised a team responsible for account acquisition, ensuring that work was allocated and completed on schedule, which boosted efficiency and team morale. • Conducted performance tracking and provided metrics-driven visibility to stakeholders on account progress and team productivity.

Delhi, India

Executive – Key Accounts Management (FabHotel) | Sep 2020 – Sep 2021 • Enhanced market presence by acquiring top accounts within targeted segments, resulting in a 25% increase in market share and brand recognition. • Led strategic planning and performance monitoring efforts, providing timely feedback to team members to support achievement of acquisition milestones.

Gurugram, Haryana, India

Associate – Sales (FabHotel) | May 2019 – Sep 2020 • Supported account acquisition initiatives by engaging high-value clients and maintaining up-to-date CRM records, improving sales tracking accuracy by 25%. • Collaborated with marketing and product teams to develop targeted proposals, successfully converting key prospects into long-term clients.

Faridabad Haryana

Key Responsibilities :-1. Lead generation through various channels including social media, SMS campaigns, email campaigns, and cold calling.2. Perform data mining to support the business development team with relevant data for meetings.3. Achieved early success during internship by closing two major deals within two months, leading to a Pre-Placement Offer (PPO) to join the business development team.4. Draft and screen contracts to ensure compliance and accuracy.5. Provide operational support to ensure smooth and efficient business processes.

South Delhi, Delhi, India

Roles and responsibilities:-1. Oversaw customer services and sales activities to boost branch revenue:2. Implemented customer feedback mechanisms to continuously improve service quality and ensure sales revenue3. Monitored key performance indicators (KPIs) to ensure high levels of customer satisfaction and sales efficiency.4. Developed and executed promotional campaigns to drive customer engagement and increase sales volume.5. Resolved customer complaints swiftly and effectively, ensuring positive outcomes and customer retention.6. Led retail and corporate partnerships for a new SME Loan Program, achieving rapid revenue growth.7. Organized and conducted workshops and seminars to educate potential partners about the benefits of the program. 8. Tracked performance metrics and adjusted strategies to ensure continuous growth and improvement in partnership outcomes.9. Negotiated partnership agreements and terms to align with organizational goals and partner expectations.10. Identified and onboarded new channel partners to expand market reach and increase sales opportunities.11. Developed strong relationships with channel partners through regular communication and support.12. Provided precise sales forecasts and implemented CRM strategies for customer acquisition and retention. 13. Developed and maintained a comprehensive CRM database to track customer interactions and sales activities.

Post Graduation Diploma In Mangemnet, Marketing

Bachelor Of Commerce - Bcom, Accounting And Business/Management