Gopika Pillai Email and Phone Number
Assistant Manager Sales | Business Development | Strategic Alliances | Customer Relationship Management | Senior Relationship Manager | Customer Success | NPS | Client Retention | B2B | Key Account Management | SAAS | Healthcare | Hospitality | Health Tech | NBFC As a passionate sales and marketing professional, I thrive on constant improvement and self-development. I firmly believe that the secret to success lies in the ability to understand and empathize with others, seeing things from their perspective as well as my own. This principle of empathy is integral to my approach in every professional endeavor.PROFESSIONAL SKILLS & INTEREST :-1. Sales and Marketing: Expert in driving sales initiatives, developing marketing strategies, and achieving growth targets.2. Client Management: Proficient in managing client relationships, key accounts, and onboarding processes, ensuring high levels of customer satisfaction.3. Strategic Planning: Skilled in formulating and implementing effective business strategies that align with organizational goals.4. Business Development: Adept at identifying opportunities, generating leads, and expanding market presence.5. Interpersonal Skills: Strong ability to build and maintain positive relationships through excellent communication and interpersonal skills.PERSONAL INTEREST:-1. Traveling and exploring new cultures2. Playing table tennis3. Reading about brands and marketing trends4. Home gardening I am always eager to connect with like-minded professionals and explore new opportunities that challenge me to grow. Let's connect and discuss how we can collaborate or share insights in the fields of sales, marketing, and business development.
Rls Technologies Llc
View- Website:
- rlstechnologiesllc.com
- Employees:
- 4
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Business Development SpecialistRls Technologies LlcAbu Dhabi, United Arab Emirates
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Associate Manager - Sales ( Lead Growth & Strategic Alliances)Zyla Health Aug 2022 - Oct 2023Gurugram, Haryana, India• Executed a strategic client acquisition plan that expanded Zyla’s B2B customer base by 20%, driving significant growth through targeted client engagement and account acquisition. • Acquired and managed high-value accounts, negotiating and maintaining favorable grounds that aligned with company goals. • Led a high-performing sales team of 10, setting targets and guiding the team to exceed goals in both client acquisition and revenue generation, resulting in a 300% target achievement. • Conducted competitive analysis and tracked competitor offerings, utilizing insights to adjust acquisition strategies and gain market share by 20%. • Established and maintained accurate acquisition records in CRM, ensuring data accuracy for reporting and strategic planning & forecasting. • Collaborated closely with cross-functional teams in marketing, product development, and finance to streamline the sales cycle and resolve key client issues. -
Senior Executive – Key Accounts Management (Travelplus)Fabhotels Sep 2021 - Aug 2022Udyog Vihar Phase 4 , GurugramSenior Executive – Key Accounts Management (TravelPlus) | Sep 2021 – Aug 2022 • Managed 35+ key accounts, achieving 3x year-over-year revenue growth by strategically engaging high potential accounts and consistently meeting acquisition targets. • Supervised a team responsible for account acquisition, ensuring that work was allocated and completed on schedule, which boosted efficiency and team morale. • Conducted performance tracking and provided metrics-driven visibility to stakeholders on account progress and team productivity. -
Executive – Key Accounts ManagementFabhotels Sep 2020 - Sep 2021Delhi, IndiaExecutive – Key Accounts Management (FabHotel) | Sep 2020 – Sep 2021 • Enhanced market presence by acquiring top accounts within targeted segments, resulting in a 25% increase in market share and brand recognition. • Led strategic planning and performance monitoring efforts, providing timely feedback to team members to support achievement of acquisition milestones.
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Associate – Sales (Fabhotel)Fabhotels May 2019 - Sep 2020Gurugram, Haryana, IndiaAssociate – Sales (FabHotel) | May 2019 – Sep 2020 • Supported account acquisition initiatives by engaging high-value clients and maintaining up-to-date CRM records, improving sales tracking accuracy by 25%. • Collaborated with marketing and product teams to develop targeted proposals, successfully converting key prospects into long-term clients.
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Marketing InternConnect2India Apr 2018 - Jun 2018Faridabad HaryanaKey Responsibilities :-1. Lead generation through various channels including social media, SMS campaigns, email campaigns, and cold calling.2. Perform data mining to support the business development team with relevant data for meetings.3. Achieved early success during internship by closing two major deals within two months, leading to a Pre-Placement Offer (PPO) to join the business development team.4. Draft and screen contracts to ensure compliance and accuracy.5. Provide operational support to ensure smooth and efficient business processes. -
Customer Service ExecutiveMuthoot Fincorp Ltd. Aug 2016 - May 2017South Delhi, Delhi, IndiaRoles and responsibilities:-1. Oversaw customer services and sales activities to boost branch revenue:2. Implemented customer feedback mechanisms to continuously improve service quality and ensure sales revenue3. Monitored key performance indicators (KPIs) to ensure high levels of customer satisfaction and sales efficiency.4. Developed and executed promotional campaigns to drive customer engagement and increase sales volume.5. Resolved customer complaints swiftly and effectively, ensuring positive outcomes and customer retention.6. Led retail and corporate partnerships for a new SME Loan Program, achieving rapid revenue growth.7. Organized and conducted workshops and seminars to educate potential partners about the benefits of the program. 8. Tracked performance metrics and adjusted strategies to ensure continuous growth and improvement in partnership outcomes.9. Negotiated partnership agreements and terms to align with organizational goals and partner expectations.10. Identified and onboarded new channel partners to expand market reach and increase sales opportunities.11. Developed strong relationships with channel partners through regular communication and support.12. Provided precise sales forecasts and implemented CRM strategies for customer acquisition and retention. 13. Developed and maintained a comprehensive CRM database to track customer interactions and sales activities.
Gopika Pillai Education Details
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Accounting And Business/Management
Frequently Asked Questions about Gopika Pillai
What company does Gopika Pillai work for?
Gopika Pillai works for Rls Technologies Llc
What is Gopika Pillai's role at the current company?
Gopika Pillai's current role is Business Development Specialist.
What schools did Gopika Pillai attend?
Gopika Pillai attended Fortune Institute Of International Business, Jamia Millia Islamia.
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Gopika Pillai
Finance Graduate/Accountant With 3.5 Years Of Experience In Real Estate And Retail Sector.|B.Com| M.B.AUnited Arab Emirates -
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