Gopinathan Machingalthodi Email and Phone Number

Office administration and Sales support.

Supply Chain Administration like preparation of quotes against inquiries and its submission, follow up for Orders, Order entry/processing, scrutiny of Letters of Credit, coordination with shipping department and freight forwarders to arrange shipments (Export from USA, China & Japan to Singapore/India/Australia/Vietnam), reviewing shipping documents, tracking shipments, follow up for shipments, monthly reports to management, etc.

Customers' enquiry processing & submission of quotes for Steel Bars & TubesOrder processing & Order Book managementCoordination with SCM & Demand Management teamsL/C scrutinyCoordination with Shipping department & freight forwarders

Customers' claims processing Preparation of monthly report on Claims processed & its settlement

Customers'​ Import orders (for Bearings for shipments from USA/Germany/Romania/Singapore/ China) processing on SAP/Oracle.Order Book maintenanceL/C scrutinyCoordination with Demand Management team for delivery schedules & expeditesShipping coordination with the Source as well as Freight Forwarders & providing shipment alerts/documents to customersRegular interaction with customers on phone, email and visits to their offices.Visual inspection of Bearings at Distributors' warehousesCash & Bank handlingClaims processing and follow up for its timely closure.Office administration.

Recruitment & Establishment activities.Maintenance of employees’ personal records, recruitment, service confirmation, increment, promotion, medical service, leave, etc.Human Resources Information System update.

Secretarial work for the Branch Manager & Sales Engineers(Guwahati)Quote preparation (for almost all products of L&T Group), attending tender opening & preparing comparative statementsFollow up with cusotmers in getting orders financed & payment collection.