Gorakh Shinde Email and Phone Number

At Tech Mahindra, I am a Senior Software Engineer working on BMC Helix ITSM implementation, development, customization, and support for various clients across different domains and industries. I have successfully delivered multiple projects involving BMC Remedy ARS, Smart Reporting, SmartIT/MyIT, CMDB, SRM, SLM, Integration, and Remedy Administration, achieving high customer satisfaction and quality standards.I hold a Bachelor of Engineering degree in Information Technology from Shivaji University, Kolhapur, where I gained a strong foundation in programming, data structures, algorithms, and software engineering principles. I also have a certification in ITIL, which helps me understand and apply the best practices and standards for IT service management. I am passionate about learning new technologies and enhancing my skills to provide innovative and effective solutions for complex business problems.