Head Of Technical Support- ICT Solution group- Field support group - Voice & data group

Senior Group LeaderGroup for competence and business / wholesale customers:- Team leader of data, voice and ICT solution group - Establishing presales and TAM teams/jobs- Proposing combination of services in complex solutions- Participating and controlling delivery, fault repair and change management process- Improving processes for standard and solution products- Develop and maintain professional, open and honest working relationships with other departments- Participating in presales activities and solution design - Responsibility for daily technical support regarding business and wholesale customers - Responsibility for providing expert technical support to customers, field groups, sales and help desk- Responsibility for kpi performance- Responsibility for business plan realization and corresponding budget- Responsibility for defining, testing, purchasing and maintaining CPE

Senior ICT Technical Expert:- implementing new ICT Solution business - establishing ICT solution team, processes and methodology - education of new employees in ICT- education of sales people- partner management program- sales support for technical solutions - ICT- implementing standardized solutions

Product Manager for IaaSJob description:- Product life cycle from strategic planning to tactical: Cloud Server, Cloud Data Center, Cloud Storage- Team member in Deutsche Telekom PAN-European IP project for IaaS and PaaS stream as natco SPOC, integration responsibilities/lead and financial expert for IaaS/PaaS stream BC - Involved in EU community regarding IaaS- Analyzing potential partner relationships for the products- Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.- Competitor analysis (technical and financial analyze)  - Driving a solution set across development teams (primarily Development/Engineering, and Marketing Communications) through market requirements, product contract, and positioning. - Developing and implementing a company-wide go-to-market plan, working with all departments to execute. - Providing printed and electronic promotion materials to sales team- Sales and presales educations- Involved in sales process and technical solutions- Analyzing potential partner relationships for the product- Fault repair and provisioning processes- Inventory and stock management- Reporting financial and market status for each ICT service to management- Participation in forecast for ICT services- Team member in network provisioning project- Team member in Cisco Certification process- Team member in DDOS protection for ICT services – ARBOR- Team member in collocation project- Implementation of Cloud storage service with mobile tariffs - Participation in strategy for HT IaaS architecture - Architecture support for uniGluko project

Culinary institute Kul IN is owned by Applied Ceramics Croatia IT manager:- configuration and maintenance of a company network and equipment- configuring and maintaining file server- webmail and webhosting administration- maintaining web security system- maintaining data backup system- support in social and web marketing activities- involved in workshops regarding promoting new institute in Croatia

Quality Control (QC)- Perform visual and dimensional inspection of final and inprocess products per drawing requirements. Inspection performed with all standard measuring instruments (callipers, micrometers, height gage, indicators, profilometers...)- Set up and perform the inspection of products using Manual Coordinate Measuring Machine or Optical Comparator. - Maintaining final inspection and inprocess inspection records to describe the compliance of the products. - Programming, inspecting and approving programs for CMM/CNC Coordinate Measuring Machine- Keep serialization records of all inspected products as required by customer- Set up and perform the laser identification of parts as required by customer and internal workmanship standards- Initiate Internal Discrepant Report for non-compliant partsQuality Assurance (QA)- Participating as a team member in a capability study. - Performing statistic and analytic calculations to support the capability study- Preparing production and quality monthly reports - Defining, implementing, approving and maintain ISO 9001 documentation- Performing internal audit regarding ISO9001 as licenced internal auditor- Acting as Management Representative per ISO 9001: 2008 requirement- Providing and controlling calibration of measuring equipment- As Material Review Board member participating in decision making with other team members- Supervising and providing necessary training to Quality Control Personnel- Document and data controlInformation Technology (IT)- ERP administration- Designing, testing and approving company ERP application- Configuration and maintenance of network (Routers, APs, FW, cloud links...)- Configuration and maintenance of PCs, Laptops, Industrial computers, Label printers, Coordinate machines... - Support in maintaining PBX system- Maintaining of cloud and internal servers (application and file servers)

Training in main headquarter of Applied Ceramics in Fremont, California:- Final inspection of products (semiconductor industry)- Inprocess inspection of product (semiconductor industry)- Reverse engineering of semiconductor products - CMM/CNC programming for machining and inspection- Laser engraver programming and engraving final products- Involved in planing lean manufacturing- Defining and preparing QC and IT equipment for new headquarter in Croatia- Quality Assurance training - ISO9001 Successfully pass training for machining, lean manufacturing and quality control. Also improved skills in English language regarding speech, read and write.

Commission-Based JobInsurance sales representative for Libertas- presenting, promoting and selling bank loans with life insurance (bundle) to customers- reach out to customer leads through bank loan flyers and personal network connections- calculation credit check of customers- bank selection for end customers per credit check- maintaining bank and insurance documentation