Gordana Svitlica

Gordana Svitlica Email and Phone Number

Business Development Operations @ Aster Advisors
Greece
Gordana Svitlica's Location
Greece, Greece
Gordana Svitlica's Contact Details

Gordana Svitlica work email

Gordana Svitlica personal email

n/a
About Gordana Svitlica

Gordana Svitlica is a Business Development Operations at Aster Advisors. She possess expertise in hotel booking, travel management, tourism, hotel management, leisure travel and 34 more skills. She is proficient in English, Greek and Croatian. Colleagues describe her as "It has been an absolute pleasure to work with Gordana, as she has been an important connecting link between many internal departments at Aero. Day or night, Gordana was there to support and guide in a situation that would require special attention. Keeping company benefits in mind and customer satisfaction, Gordana would always find a perfect balance on how to work things out. She puts her heart and commitment into everything she does. Thank you for being such a wonderful teammate and… Show more" and "I wholeheartedly endorse Gordana for any project or job opportunity. I have had the privilege of collaborating with her on multiple projects, and I can attest to her exceptional work ethic, broad skillset, and unwavering commitment to her profession. Gordana is an immensely talented and experienced professional who can effortlessly tackle any challenge. Her ability to rapidly learn new concepts and apply them to her work is truly remarkable, and she consistently surpasses expectations… Show more"

Gordana Svitlica's Current Company Details
Aster Advisors

Aster Advisors

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Business Development Operations
Greece
Employees:
6
Gordana Svitlica Work Experience Details
  • Aster Advisors
    Business Development Operations
    Aster Advisors
    Greece
  • Aster Advisors
    Bd & Partnerships Advisor
    Aster Advisors Jun 2023 - Present
    ● Design and implement bespoke go-to-market, new market development, sales and partnerships strategies with a 360 approach leveraging a pre-vetted network of collaborators across brand and digital marketing, PR, activations and CRM.● Previous and current projects in Los Angeles, San Francisco, London, Amsterdam.● Google Suite, HubSpot, Squarespace, QuickBooks, ChatGTP, Bing, Pixlr/E, Canva
  • Concept A To Z
    Co-Founder
    Concept A To Z May 2018 - Present
    Greece
    ● Provide end-to-end project management, from initial concept design to grand opening, ensuring seamless execution and operational efficiency in EMEA. Clients include high-end restaurants known for their innovative dining experiences and premium offerings. ● Offering strategic consulting services to optimise operational performance, enhance customer satisfaction, and drive revenue growth. Led comprehensive market analysis to identify emerging trends and consumer preferences, ensuring each concept is uniquely tailored to local and regional tastes.
  • Aero
    Business Development & Partnerships
    Aero Apr 2021 - Jun 2023
    ● Responsible for developing and executing go-to-market sales and partnership strategies across the Americas, UK and Europe. Supervising a globally distributed team of 5. Managed cross functional projects and resources across geographies.● Led the sourcing and structuring of strategic partnerships across B2B and B2C sales, brand marketing, guest experience, sponsorships and events. Launched successful collaborations with notable brands.● Google Suite, HubSpot, Zendesk, Asana, Slack, Canva, ChatGTP, Mainframe, Leon, NOTAM
  • Aero
    Customer Service Manager
    Aero Jul 2020 - Apr 2021
    ● Spearheaded the design and construction of critical processes, policies, and procedures to enhance organisational efficiency and compliance and establish benchmarks for delivering bespoke customer services. ● Supervising a globally distributed team of 12.● Google Suite, HubSpot, Asana, Slack, Typeform, Mainframe, Leon, NOTAM
  • Boheme Hotel
    Hotel Director Deputy
    Boheme Hotel May 2019 - Sep 2019
    Mykonos
    ● 5 star boutique hotel, member of Small Luxury Hotels of the World, the most desirable community of independently minded travellers and independently spirited hotels in the world.● Oversaw daily activities, meticulously planned workflows, and ensured adherence to established procedures.● Effectively enforced hotel policies across various functions, ensuring consistent application and compliance.● Addressed and resolved guest feedback and special requests, ensuring a high level of guest satisfaction and personalised service.
  • Caldera Romantica / Sesa Boutique Hotel Member Of Slh / Mykonos Pearls
    Operations Manager
    Caldera Romantica / Sesa Boutique Hotel Member Of Slh / Mykonos Pearls Mar 2015 - Apr 2019
    Greece
    ● Oversaw a diverse range of hotel activities, including day-to-day operations and special events, ensuring seamless execution and high standards.● Served as project manager, developing and implementing efficient processes and procedures to enhance operational effectiveness.● Maintained and promoted best-in-class customer service, ensuring guest satisfaction and fostering a positive guest experience.
  • Wildside Greece Sailing Charters / Spyrou Hotels / Mykonos Bay Hotel
    Reservations & Sales Manager
    Wildside Greece Sailing Charters / Spyrou Hotels / Mykonos Bay Hotel Apr 2012 - Mar 2015
    Greece
    ● Maximised hotel revenue and occupancy by strategically managing and monitoring OTA (Online Travel Agency) extranets.● Ensured exceptional customer service and efficiently managed concierge services to enhance guest experience and satisfaction.

Gordana Svitlica Skills

Hotel Booking Travel Management Tourism Hotel Management Leisure Travel Tourism Management Hospitality Event Management Travel Planning Hospitality Industry Tour Operators Online Travel Business Travel Hospitality Management Boutique Hotels Leisure Hotels Microsoft Office Yield Management Sustainable Tourism Heritage Tourism Travel Writing Travel Arrangements Database Administration Administrative Work Art History Organization Businness Travel Promotions Incentive Travel Google Analytics Front Office Customer Service Sales Travel Consulting Rooms Division Management English As A Second Language Greek

Gordana Svitlica Education Details

  • Faculty Of Science University Of Novi Sad
    Faculty Of Science University Of Novi Sad
    Tourism And Travel Services Management
  • High School Of Economics
    High School Of Economics
    Tourism Economics

Frequently Asked Questions about Gordana Svitlica

What company does Gordana Svitlica work for?

Gordana Svitlica works for Aster Advisors

What is Gordana Svitlica's role at the current company?

Gordana Svitlica's current role is Business Development Operations.

What is Gordana Svitlica's email address?

Gordana Svitlica's email address is go****@****ero.com

What schools did Gordana Svitlica attend?

Gordana Svitlica attended Faculty Of Science University Of Novi Sad, High School Of Economics.

What are some of Gordana Svitlica's interests?

Gordana Svitlica has interest in Social Services, Children, Education, Environment, Science And Technology, Human Rights, Arts And Culture, Health.

What skills is Gordana Svitlica known for?

Gordana Svitlica has skills like Hotel Booking, Travel Management, Tourism, Hotel Management, Leisure Travel, Tourism Management, Hospitality, Event Management, Travel Planning, Hospitality Industry, Tour Operators, Online Travel.

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