Gordana Svitlica work email
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Gordana Svitlica personal email
Gordana Svitlica is a Business Development Operations at Aster Advisors. She possess expertise in hotel booking, travel management, tourism, hotel management, leisure travel and 34 more skills. She is proficient in English, Greek and Croatian. Colleagues describe her as "It has been an absolute pleasure to work with Gordana, as she has been an important connecting link between many internal departments at Aero. Day or night, Gordana was there to support and guide in a situation that would require special attention. Keeping company benefits in mind and customer satisfaction, Gordana would always find a perfect balance on how to work things out. She puts her heart and commitment into everything she does. Thank you for being such a wonderful teammate and… Show more" and "I wholeheartedly endorse Gordana for any project or job opportunity. I have had the privilege of collaborating with her on multiple projects, and I can attest to her exceptional work ethic, broad skillset, and unwavering commitment to her profession. Gordana is an immensely talented and experienced professional who can effortlessly tackle any challenge. Her ability to rapidly learn new concepts and apply them to her work is truly remarkable, and she consistently surpasses expectations… Show more"
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Business Development OperationsAster AdvisorsGreece -
Bd & Partnerships AdvisorAster Advisors Jun 2023 - Present● Design and implement bespoke go-to-market, new market development, sales and partnerships strategies with a 360 approach leveraging a pre-vetted network of collaborators across brand and digital marketing, PR, activations and CRM.● Previous and current projects in Los Angeles, San Francisco, London, Amsterdam.● Google Suite, HubSpot, Squarespace, QuickBooks, ChatGTP, Bing, Pixlr/E, Canva -
Co-FounderConcept A To Z May 2018 - PresentGreece● Provide end-to-end project management, from initial concept design to grand opening, ensuring seamless execution and operational efficiency in EMEA. Clients include high-end restaurants known for their innovative dining experiences and premium offerings. ● Offering strategic consulting services to optimise operational performance, enhance customer satisfaction, and drive revenue growth. Led comprehensive market analysis to identify emerging trends and consumer preferences, ensuring each concept is uniquely tailored to local and regional tastes. -
Business Development & PartnershipsAero Apr 2021 - Jun 2023● Responsible for developing and executing go-to-market sales and partnership strategies across the Americas, UK and Europe. Supervising a globally distributed team of 5. Managed cross functional projects and resources across geographies.● Led the sourcing and structuring of strategic partnerships across B2B and B2C sales, brand marketing, guest experience, sponsorships and events. Launched successful collaborations with notable brands.● Google Suite, HubSpot, Zendesk, Asana, Slack, Canva, ChatGTP, Mainframe, Leon, NOTAM -
Customer Service ManagerAero Jul 2020 - Apr 2021● Spearheaded the design and construction of critical processes, policies, and procedures to enhance organisational efficiency and compliance and establish benchmarks for delivering bespoke customer services. ● Supervising a globally distributed team of 12.● Google Suite, HubSpot, Asana, Slack, Typeform, Mainframe, Leon, NOTAM -
Hotel Director DeputyBoheme Hotel May 2019 - Sep 2019Mykonos● 5 star boutique hotel, member of Small Luxury Hotels of the World, the most desirable community of independently minded travellers and independently spirited hotels in the world.● Oversaw daily activities, meticulously planned workflows, and ensured adherence to established procedures.● Effectively enforced hotel policies across various functions, ensuring consistent application and compliance.● Addressed and resolved guest feedback and special requests, ensuring a high level of guest satisfaction and personalised service.
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Operations ManagerCaldera Romantica / Sesa Boutique Hotel Member Of Slh / Mykonos Pearls Mar 2015 - Apr 2019Greece● Oversaw a diverse range of hotel activities, including day-to-day operations and special events, ensuring seamless execution and high standards.● Served as project manager, developing and implementing efficient processes and procedures to enhance operational effectiveness.● Maintained and promoted best-in-class customer service, ensuring guest satisfaction and fostering a positive guest experience.
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Reservations & Sales ManagerWildside Greece Sailing Charters / Spyrou Hotels / Mykonos Bay Hotel Apr 2012 - Mar 2015Greece● Maximised hotel revenue and occupancy by strategically managing and monitoring OTA (Online Travel Agency) extranets.● Ensured exceptional customer service and efficiently managed concierge services to enhance guest experience and satisfaction.
Gordana Svitlica Skills
Gordana Svitlica Education Details
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Faculty Of Science University Of Novi SadTourism And Travel Services Management -
High School Of EconomicsTourism Economics
Frequently Asked Questions about Gordana Svitlica
What company does Gordana Svitlica work for?
Gordana Svitlica works for Aster Advisors
What is Gordana Svitlica's role at the current company?
Gordana Svitlica's current role is Business Development Operations.
What is Gordana Svitlica's email address?
Gordana Svitlica's email address is go****@****ero.com
What schools did Gordana Svitlica attend?
Gordana Svitlica attended Faculty Of Science University Of Novi Sad, High School Of Economics.
What are some of Gordana Svitlica's interests?
Gordana Svitlica has interest in Social Services, Children, Education, Environment, Science And Technology, Human Rights, Arts And Culture, Health.
What skills is Gordana Svitlica known for?
Gordana Svitlica has skills like Hotel Booking, Travel Management, Tourism, Hotel Management, Leisure Travel, Tourism Management, Hospitality, Event Management, Travel Planning, Hospitality Industry, Tour Operators, Online Travel.
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