Supply Chain Management - strategic direction and execution - customer service (quotations to delivery) - supplier management (procurement, contracts, obsolescence) - customer qualifications - manufacturing, inventory controlController - business planning, annual budgeting, quarterly views - results, cash flow - accounting processes, asset control, internal and 3rd party audits - grant applications, reportingHuman Resources - All HR Policies, EH&S, employee handbook - Total compensation including salary, benefits, stock options, reviews - HR processes including hiring, payroll, leavesQuality Assurance - lead the company QMS - product regulatory, safety and environmental compliance - product delivery to customer requirements; product acceptance reviews

Missing Link was founded to assist organizations to create customer value throughout their business operations through process simplification, functional alignment and awareness of customer needs.Advisors have to deliver realizable and measurable value. I favour a “roll up the sleeves, hands-on” approach to affect improvements as opportunities are uncovered, in contrast to the more passive & traditional consultancy approach. I view that "talk is cheap”, or at least it should be. Throw me the keys and let's get moving.Having in excess of 30 years of business experience from a wide variety of industries, I understand the importance of the linkages of strategy to operations. I am considered a strong leader of operational improvement and especially effective with business change initiatives.Here are a few of Missing Link's accomplishments...Led all operational activities to establish a liquid egg manufacturing plant including feasibility studies, business planning, site identification, facility and process engineering, equipment procurement and process/quality controls, all within initial gross cost estimates.Increased the capacity of a food manufacturing plant by 50%, meeting all key success criteria through the planning and execution of the company’s strategic direction.Rebuilt the supply chain for a custom pet food business to decrease its inventory items and working capital in excess of 75%.Constructed and led a lean program for a medium-sized manufacturer to identify and realize the benefits from a number of disparate projects targeted at business simplification and waste elimination:- introduced analytical tools to technical staff that enabled project self-assessment and prioritization- redesigned the process for field failure returns that improved customer response time by 80% - determined sources of cost and drove the execution to reduce variable expenses by $2.2MMissing Link Partnership. Catalyst of Change, Advancing Operations.

Market Development, Finance, all Business Operations

Leader of the Client Program Delivery and Quality Assurance functions

Business Unit Executive; Leader of customer care and billing.

Contracted to insource the ramp operations at the Calgary hub.

Responsible for the fulfillment of complex, custom-configured, multi-million dollar, optical network systems for customers in Asia and in the Americas.

One of 5 regional leaders globally to manage the transition of the outsourcing of manufacturing and restructuring of the supply chain to third parties.