Gordon Baker Email & Phone Number

Queensland, Australia

Queensland, Australia

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

After recovering in full, from a medical episode I was seeking a position that allowed me to have management of a large area and challenge me with greater responsibilities. This is an extremely satisfying role however I am looking for a new challenge to better utilise my current skill set off managing and developing teams. Unfortunately, the company was experiencing some challenging times and I accepted a redundancy in December 2023• Management of a dealer network Qld, NSW WA and… Show more After recovering in full, from a medical episode I was seeking a position that allowed me to have management of a large area and challenge me with greater responsibilities. This is an extremely satisfying role however I am looking for a new challenge to better utilise my current skill set off managing and developing teams. Unfortunately, the company was experiencing some challenging times and I accepted a redundancy in December 2023• Management of a dealer network Qld, NSW WA and NT• Business development and implementation of new dealers• CRM Management• Design and implementation of irrigation systems• Management of state accounts and dealership accountsAchievements:  Development of dealer strategies with 6 new dealers now selling Valley 7.9% increase on actual sales 2021 Forecasting and budgeting accuracy through better alignment with dealers and implementation of Salesforce through all of my dealer network Sales reports quarterly for dealers Business Development with dealerships through business analyses of sales and current market conditions Maintaining current business sales through difficult times of product shortage globally Implementation of new strategies which allows me to work more closely with Logistics, Marketing, Service and Training departments to better respond to internal and external strategies Implementation and delivery for new processes and requirements for dealers to maintain transparency Training of new dealers and staff in an accredited training program Implementation. And management of CRM (Salesforce) internally as well as with dealer network Show less

Brisbane, Queensland, Australia

Previous driver training for students to get their licence. This role was to allow me to return to the workforce in a part time capacity to eventually return to full time employment

Brisbane, Australia

After ownership of my cafes, I was seeking a position in Sales and the role with this company offered me new challenges, and a fantastic opportunity to learn about an industry with a unique product and a market leader. In 3 months, I made a dramatic impact on the sales for this area, with the launch of a new product range. Due to personal reasons, I was unable to continue in this role. • Territory Management of the North Brisbane/ Sunshine coast area.• Product launch of new Bravecto… Show more After ownership of my cafes, I was seeking a position in Sales and the role with this company offered me new challenges, and a fantastic opportunity to learn about an industry with a unique product and a market leader. In 3 months, I made a dramatic impact on the sales for this area, with the launch of a new product range. Due to personal reasons, I was unable to continue in this role. • Territory Management of the North Brisbane/ Sunshine coast area.• Product launch of new Bravecto Spot on.• Technical product training for Vet practices and Pet retailers.• Organise call cyclingAchievements:  Increase of product into the market. POS Merchandising making Bravecto key product and stand out in clinics. Business Development with key clientele moved to Vet plan (contract pricing and benefits) High customer relationship building with many clients who hadn’t dealt before with MSD now buying Show less

Brisbane, Australia

Seeking a new challenge and following my passion, I entered the food and beverage industry in 2015, buying (and establishing) two new Stellarossa franchises, which were very successful. While this experience has been invaluable, I sold my business in 2018 and am looking to get back to what I do best: lead sales and teams and business development in a related field. • Responsible for strategic direction and strategies to increase sales and be the leading café in competitive… Show more Seeking a new challenge and following my passion, I entered the food and beverage industry in 2015, buying (and establishing) two new Stellarossa franchises, which were very successful. While this experience has been invaluable, I sold my business in 2018 and am looking to get back to what I do best: lead sales and teams and business development in a related field. • Responsible for strategic direction and strategies to increase sales and be the leading café in competitive areas• Full financial and operational responsibility of business• Human resource management of 32 staff across two locations (contracts, wages, payroll, rosters etc) • Recruitment, training, performance management, mentoring and coaching • Project managed the construction of both establishments - $500k • Budget management and full financial responsibility • Purchasing and procurement – including set up commercial kitchen equipment, food, beverage, consumables• Developing monthly marketing plans and sales targets - identifying market changes and responding quickly.Achievements:  Sole responsibility for the sales process with in two Cafes. Sales strategy of “excellence in all we do” was my key phrase that was implemented with staff, and I coached, supported and mentored them to achieve it.  High customer satisfaction – online ratings average 4.6/5 stars (140 reviews)  From a start-up business in its first 12 months trading Stellarossa Mango Hill achieved a $1.2 million turn over and maintained a healthy profit.  Digital marketing strategy - social media, online rewards system and direct marketing emails weekly. Implemented sponsorship marketing to support local community organisations such as a Tri club, Netball Team and many smaller clubs and the local school. Show less

Brisbane

OneSteel Cyclone, specialised in the manufacturing and wholesale distribution of fencing and gate products to farmers, rural retailers and key client groups. Responsibilities• Drive and manage the overall performance of the Cyclone business in Queensland• Achieving budgets and forecasting, through growing existing accounts and obtaining new ones. • Key account management of major distributors and 146 individual storesAchievements:  Sales Strategy Development: Designed… Show more OneSteel Cyclone, specialised in the manufacturing and wholesale distribution of fencing and gate products to farmers, rural retailers and key client groups. Responsibilities• Drive and manage the overall performance of the Cyclone business in Queensland• Achieving budgets and forecasting, through growing existing accounts and obtaining new ones. • Key account management of major distributors and 146 individual storesAchievements:  Sales Strategy Development: Designed and implemented a sales strategy for Queensland, focused on key account and regional-based strategies. This led to an increase in sales by 19% and 22% in 2012 and 2013 respectively Key Account growth o Elders – Target: $523k – achieved $650k (25% above KPI) o Landmark – Target: $1.3M – achieved $1.7M (24% above KPI) o Combined Rural Traders (CRT) – Target: $178k – achieved $350k. (50% above KPI) o Australian Independent Rural Retailers (AIRR) – Target $725k - achieved $1.15m (43% above KPI)  Increased product sales through better technical education o Gates – 87% increase by end of FY 2014 – I identified a niche market need for a new gate designo Barbed wire products: 37% increase by end of FY 2014  Operational improvement and training: Coached and delivered regular structured training to management level staff and all Regional State Sales Managers on safety issues, auditing and compliance in line with the company’s stringent focus on employee safety and wellbeing. Emphasised the importance of staff complying with company polices, legal requirements and legislation. Customer service survey: Designed and implemented a customer satisfaction survey, sent to all customers to assess overall satisfaction with level of service I was providing – the results were extremely positive, and I presented the findings in an Excel report to management Show less

Brisbane, Queensland, Australia

Cotton Australia is the peak body for Australia’s cotton producers, supporting more than 1200 cotton farmers in NSW, Queensland and Victoria. My role was focused on building relationships and act as an intermediary advisor and advocate between the farmers and Cotton Australia, specifically to: • Advise customers (growers) on overall policy issues encompassing the Strategic Cropping Plan discussion paper and the Murray Darling Basin draft plan; Coal Seam Gas (CSG) projects, and Biosecurity… Show more Cotton Australia is the peak body for Australia’s cotton producers, supporting more than 1200 cotton farmers in NSW, Queensland and Victoria. My role was focused on building relationships and act as an intermediary advisor and advocate between the farmers and Cotton Australia, specifically to: • Advise customers (growers) on overall policy issues encompassing the Strategic Cropping Plan discussion paper and the Murray Darling Basin draft plan; Coal Seam Gas (CSG) projects, and Biosecurity • Customer base included six Cotton Grower associations throughout Queensland• Build relationships with farmers, and ensure they were informed, supported and heard• Provide education on the impact of the CSG project• Relay farmers concerns, issues and questions back to Cotton Australia, which they relayed to government. Achievements:  Trusted Industry Advisor: Created and delivered regular presentations to cotton grower associations to facilitate awareness and understanding of how policy changes would impact their business. Program Management Design: Acted as Lead Environmental Systems Auditor on the Best Management Program for the Cotton industry; and provided advice on the design and implementation of a new online best management program. This program ensured growers complied with both State and Federal legislation whilst also ensuring the Cotton industry and growers were market leaders in Agricultural Best Management practices.  Legislative Development: Provided strategic input into the development and practices of the CSG areas of Queensland; this was undertaken as a member of Arrow Energy’s Community Consultative Committee which represented the interests of the Cotton Industry in the state. Also, worked closely with Queensland government agencies, and cotton growers from extension through to policy. Show less

Central West Nsw

Novartis Animal Heath (now Elanco), sold animal and livestock products, vaccines and pharmaceuticals to rural merchandisers and distributors throughout Australia. I worked as a Territory Manager for Central NSW, and due to my success, I was asked to take on responsibility for a second struggling territory (Northern NSW). I exceeded budgets on both, simultaneously. • Drive sales of the company’s products to rural merchandise stores in two territories• Present seminars to end users on… Show more Novartis Animal Heath (now Elanco), sold animal and livestock products, vaccines and pharmaceuticals to rural merchandisers and distributors throughout Australia. I worked as a Territory Manager for Central NSW, and due to my success, I was asked to take on responsibility for a second struggling territory (Northern NSW). I exceeded budgets on both, simultaneously. • Drive sales of the company’s products to rural merchandise stores in two territories• Present seminars to end users on product ranges • Develop and implement territory, marketing, and sales plans.• Coach and train rural merchandise staff on sales techniques and technical product knowledge.Achievements:  Increased sales revenue by 15% in two consecutive financial year periods, 06/07 and 07/08 by implementing targeted marketing and sales promotion strategies and conducting in-store technical training days.  Won the company’s Feel-Good Award in recognition of achieving 110% budget in first (1st) quarter 2008; and exceeded budget in the 2008 financial year in two territories (Central NSW and Northern NSW) Show less

Territory Manager Central NSW Mar 2006 – Jun 2007Chemtura is a chemical company, specialising in the sales of seed treating products to the agricultural industry. I managed a large territory, which involved servicing and managing 55 rural merchandise stores and key accounts, including (CRT), Deltapine, Australian Grains Technology (AGT), and Pioneer. Responsible for:• Sales and business development • Market research and competitor analysis• Design and develop territory… Show more Territory Manager Central NSW Mar 2006 – Jun 2007Chemtura is a chemical company, specialising in the sales of seed treating products to the agricultural industry. I managed a large territory, which involved servicing and managing 55 rural merchandise stores and key accounts, including (CRT), Deltapine, Australian Grains Technology (AGT), and Pioneer. Responsible for:• Sales and business development • Market research and competitor analysis• Design and develop territory management and sales strategies• Product education and technical interpretation Achievements:  Increased the sales of products by 75% to a key client, CRT over the previous financial year. The strategy involved targeting non-buying stores and to provide a long-term incentive in the way of extra rebate. Secured the biggest account for the company - AGT. I presented the Chemtura product range to AGT, and secured their business, which led to the account becoming the single biggest seed company client for the company. Prior to securing their business, AGT was strongly aligned with a competitor product. By utilising strong relationship building skills, regularly frequenting their office to show interest and gain insight of their business, while providing product information, which led to increasing lucrative sales. They are still Chemturas biggest customer to date.  Introduced 12 new clients to Chemtura products, resulting in an increase of 27% in sales for NSW over previous FY.  Increased seed sales with CSD by 21% through implementing a marketing campaign – “Punters Pack” which was an innovative way to increase sales whilst maintaining and providing support for the growers. Show less

Central West Nsw

Ekko is a specialty horticulture and chemical company (i.e., Pesticides, fungicides), selling to rural distributors. My territory included NSW, Tasmania and South Queensland and I held responsibility for increasing the market share, sales and identifying and securing new business opportunities, through existing customers and new markets. • Manage the development of sales in the territory covering NSW, Tasmania and SE Queenslando Targeting: Distributors, ergonomists, farmers… Show more Ekko is a specialty horticulture and chemical company (i.e., Pesticides, fungicides), selling to rural distributors. My territory included NSW, Tasmania and South Queensland and I held responsibility for increasing the market share, sales and identifying and securing new business opportunities, through existing customers and new markets. • Manage the development of sales in the territory covering NSW, Tasmania and SE Queenslando Targeting: Distributors, ergonomists, farmers • Identify new customers and build close and long-term relationships with resellers • Conduct in-store training for Agronomists and store staff• Provide technical and product support for growers and resellerAchievements:  Market Growth: o Expanded market share by 65% by bringing on new customers. o Achieved solid growth within established markets and new growth in unestablished areas and markets via face-to-face cold canvassing, presenting information on products to key clients, attending field days, and identifying paths to market through rural distribution. Overall, these strategies provided exposure for the company in the market place which was not well-known at the time, and increased brand and product awareness in key market.  Product Exposure: Exposed new and existing products at a grower level via farm visits and attendance at field days which was not conducted previously. This strategy was instrumental in generating a substantial increase in sales for the Riverina and Hunter Valley. Show less