- Strategic Planning & Execution: Develop and execute strategic plans to achieve sales targets, ensuring alignment with the company’s product and service components.- Sales Goals & Compensation: Create and communicate sales goals and compensation structures to drive new customer acquisition.- Executive Communication: Ensure C-level executives are involved in the development of field-facing plans and objectives, providing regular updates on progress.- Industry Insight: Stay informed on industry-specific trends and landscapes to maintain competitive advantage.- Sales & Marketing Materials: Build relevant sales and marketing materials to effectively communicate the company’s value propositions through presentations and proposals.- Customer Success Program: Develop and manage a customer success program to ensure customers derive maximum value from their purchases, fostering increased spend and satisfaction.- Relationship Management: Build and maintain long-lasting, strong relationships with customers, partnering to better understand their business objectives and needs.- Strategic Reporting: Report on forces that shift strategic directions of accounts and influence tactical budgets.- Team Leadership: Manage a team to develop new and existing relationships, establish and manage KPIs to elevate team performance, and guide managers to close deals.- Customer Feedback: Retrieve and act on customer feedback for continuous innovation and improvement.- Sales Pipeline Management: Oversee the management of a comprehensive sales pipeline to drive consistent business growth.

2022 Employee of the Year- Strategic Business Growth: Planned and implemented effective business development strategies, resulting in a 30% increase in market share and a revenue growth exceeding $1 million during the first year of tenure.- Process Optimization: Spearheaded a cross-functional team in the revamping of operational processes, leading to a streamlined workflow, a 20% reduction in operational costs, and improved overall efficiency.- Client Relationship Management: Cultivated strong client relationships, resulting in an outstanding 82% increase in client retention and satisfaction, driving repeat business and referrals.- Team Leadership and Development: Established and mentored a high-performing team, fostering a collaborative environment that promoted innovation and substantially improved employee productivity and engagement.- Market Expansion: Successfully identified and entered new markets, expanding the company's reach and opening doors for entry into untapped regions, yielding a 50% increase in the customer base.- Negotiation and Partnerships: Forged strategic partnerships with industry stakeholders, skillfully negotiating favorable terms that enhanced our value proposition and contributed to a 37% surge in overall business opportunities.

I am excited to join the ConnexFM council representing suppliers and National Dispatch Services and their team of amazing people who come together to represent and bring awareness to how ConnexFM can empower Canadian companies and Facility Management Professionals with best practices, benchmarking, education, discussion forums, networking & fostering trusted partnerships.#facilities #facilitiesmanagement #community #education #network #connexfm #canadiancompanies

• Closed the largest order in company history.• Cultivated executive-level relationships within key accounts to produce substantial annual revenue growth.• Prepared strategic target region plans around key accounts and marketing & networking opportunities.• Demonstrated exceptional knowledge of products and industry to accurately present and sell the benefits and features to prospective clients both in person and virtually.• Managed sales process through qualification, needs analysis, product demonstration, negotiation and close & provided post-sales support.• Attended trade shows and networking events.

Responsible for servicing and developing new and existing business within the following markets:-Airforce - Wing and Squadron level.-State DOT-Transportation-Customs & Logistics-Utility Companies-Airports-State Port Authorities• Cultivated executive-level relationships within key accounts to produce substantial and profitable annual revenue growth.• Experienced in the creation of marketing tools, interpreting consumer behavior, performing market research, and preparing strategic key account plans.• Demonstrated exceptional knowledge of products and industry to accurately present and sell the benefits and features to prospective clients.• Provided market and industry intelligence to both Marketing and to upper management.• Provided accurate revenue and product forecasts using internal SAP systems.• Identified, qualified and generated new business by adding and retaining clients to achieve set revenue and gross profit goals.• Collaborated with other team members and managers to successfully develop key state/county/industry markets.

Managed key dealer accounts across the US South East in the office equipment industry.• Identify business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.• Performed sales to existing and potential customers through telephone sales, (including email or email campaigns), and travelling on the road for on-site visits.• Sell products by establishing contact and developing relationships with prospects; recommending solutions.• Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.• Identify product improvements or new products by remaining current on industry trends, market activities, and competitors.• Prepare reports by collecting, analyzing, and summarizing information.• Work within and help maintain quality product and service by following ISO Quality organization standards.• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench-marking state-of-the-art practices; participating in professional societies.• Worked continually to update our Master Price lists, our E-Mail Marketing and other documents as needed with our Product Manager and Marketing Department.• Worked with the chosen Team to work on our Corporate Tag Line. • Helped integrate our CRM requirements into the new CRM system about to be implemented.• Contributed to team efforts by accomplishing related results as needed.Jan 2007 - March 2008 - Customer ServiceApril 2008 - September 2014 - Account Executive