I have been working and moving around the insurance industry for well over 30 years. In these 30 years, I have seen the many changes that have taken place in the industry. Yet as I survey these changes, I could not help but noticed that something didn’t quite keep up with the changing times – the training and development of agency managers. The struggles and challenges are still being handled like they were back 30 years ago. There are many sophisticated trainings for agents but almost none for agency managers.In my opinion, the agency managers are the most neglected group of people in term of training and development opportunities, yet they are the most essential group of people in the whole eco-system of the insurance industry. Do you agree with me? Are you a struggling or aspiring but lost manager? Do you know how to build your team and grow it? Do you suffer high attrition rate, low morale in your team and poor recruitment result?My heart goes out to the struggling but sincere agency managers who want to build their agencies with quality and integrity but do not know how.In my long and lustrous career, I have been an agent, agency manager, a corporate executive, co-founder of an independent financial advisory company that produces TOTs, COTs and over 100 MDRTs year after year. I have spoken, trained, coached, mentored, and impacted over 100,000 lives, and conducted well over 500 seminars, conventions, workshops, and camps across the Asia Pacific region. I created “Morphosis”, a highly sought-after, life-transforming programme, designed to nurture the right attitude and heart in an individual towards life, family, and work. My heartbeat has always been for the agency managers. So, in 2020, I founded Gordon Hoo Consultancy Pte Ltd with the focus to develop and empower agency managers to build and lead their agencies confidently and competently. I strongly believe that agencies are only as good as the managers and leaders that run them. Agencies rise and fall upon the leadership of their managers.My vision is to bring the best practices of agency building to the agency managers so as to raise the standard of the agency thereby raising the standard of the industry. I host a monthly Zoom community session called "Go Live with Gordon", and it is attended by agency managers from across the region. Here, you get to ask me any questions you have regarding agency building and leadership empowerment. If you are looking for a like-minded community to grow and learn, come and join me in this complimentary session!Learn more at www.gordonhoo.com.