A people person and positive leader, great to work with and demonstrates significant experience in Operational Management, leading. mentoring, and growing businesses. Background of mentoring business owners in bringing private equity investment to their company, helping both parties to understand the due diligence processes and pitfalls, and the post deal requirements to ensure ongoing success (and tracking). Strong experience of succession planning for business owners and managers in general. A strong background of people development at all levels.Qualified CeMap, SFA Derivatives dealer. MBA Level Operational Management qualification.Strong ability to drive exceptional client service and deal with a variety of customer situations to ensure exceptional performance and customer service delivery. Led and taken part in many projects and ideas geared towards driving a more customer focussed and operational efficient set of teams with particular strength in process improvement and mentoring leaders. Excellent track record of achieving high levels of staff retention (where beneficial) and performance management through leadership, communication, and a strong understanding of HR Policies within Banking and Contact Centre environments.Personal Attributes:• Creative innovator with high confidence and self motivation• Excellent communication, presentation, and interpersonal skills• Strong integrity, commitment, and reliability• Robust and confident dealing with all levels of senior management• Strong customer and people centric capabilities •