Gordon Jones Email and Phone Number
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Experienced at scripting, system software support, and technical project management. Excelled at bringing new software into a production support model. Diagnosed and solved complex enterprise software issues. Successful at automating error detection and correction
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Systems Engineer IiiOasis Outsourcing Hr, Inc. Jul 2018 - PresentPalm Beach Gardens, Florida, UsMonitoring enterprise computer systems using Nagios, AppDynamics, Splunk, SolarWinds and Apica. -
Sr. System Software Support EngineerCenturylink Jul 2012 - May 2018Monroe, La, Us* Installed and configured a new corporate sales portal. Created support and problem resolution procedures for the sales portal. Resulting in a consistently available application.* Automated the service validation of many production applications using HP UFT and Visual basic.* Team lead for group working escalation tickets from the help desk, resulting in increase in application availability and decrease in mean time to repair for 100+ applications.* Quickly resolve problems that involved many groups including: non-technical application clients, application developers, infrastructure groups and management. -
Project ManagerCenturylink Jan 2007 - Jul 2012Monroe, La, Us* Project Manager for Database upgrades that impacted many enterprise applications and hundreds of people. Successfully completed these projects on schedule and without unexpected impacts to customers.* Coordinated support for several enterprise applications. This included projects to upgrade or replace applications. -
System Software Support Engineer IiCenturylink Mar 2000 - Jan 2007Monroe, La, Us* Team Lead for a team that provides 24x7 support for 39 applications, many of these applications were business critical. Developed a suite of tools to automate problem resolution that greatly improved mean time to repair for my applications.* Project Technical Lead for a project to port a business critical application (LMOS HCFE) to a new platform. No service affecting problems were experienced as a result of this move.* Project Technical Lead for a project to move the MLT application to a new platform. Responsibilities included porting scripts and programs and providing technical input.* Developed utilities in shell, Perl and HTML that increased application availability and simplified administration tasks. -
It SpecialistCenturylink Sep 1998 - Mar 2000Monroe, La, Us* Windows NT 4.X (Server) Administration. Responsible for trouble shooting configuration, hardware and network problems.* Administration of UNIX platforms including: HP 9000's (HP-UX), Mips (RISC/os), Sun (Solaris), SGI (IRIX). On many occasions I recovered systems from hardware and software failures.* Assumed on-call responsibilities to provide 24/7 support. -
System AdministratorSystems West Computer Resources Inc. Sep 1997 - Mar 2000Contracted to US West (now CenturyLink). I was hired by US West when my contract with systems west expired. See above for details.
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Unix System EngineerElectronic Data Systems Jun 1995 - Sep 1997* System Administration for 170 NCR processors and 50 Sun workstations. Duties included: System configuration, 24x7 problem resolution, programming and debugging software.* Supported an Email system that served users at the corporate offices and all Customer Stores. Automated and streamlined the user maintenance utilities.* Developed programs in C/C++, Bourne/Korn shell, SQL and Perl.
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Unix System EngineerSystems West Computer Resources Inc. Jun 1995 - Jul 1995* Contracted to Electronic Data Systems (EDS). I was hired by EDS after one month of contract work. See above for Details.
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Computer ProfessionalUniversity Of Utah Jul 1993 - Jun 1995* System Administration for an IBM RS/6000 System running AIX. Maintained all network connections, terminals, modems and application software. * Installed a tcp/ip network connecting UNIX and DOS/Windows platforms.* Built an Internet firewall using Slackware Linux and the TIS-fwtk. This system was used to prevent unauthorized access to our systems from the Internet.
Gordon Jones Education Details
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Utah State UniversityComputer Science
Frequently Asked Questions about Gordon Jones
What company does Gordon Jones work for?
Gordon Jones works for Oasis Outsourcing Hr, Inc.
What is Gordon Jones's role at the current company?
Gordon Jones's current role is Systems Engineer III at Oasis Outsourcing HR, Inc..
What is Gordon Jones's email address?
Gordon Jones's email address is go****@****ink.com
What schools did Gordon Jones attend?
Gordon Jones attended Utah State University.
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