Gordon Maxwell Email & Phone Number

Spokane, Washington Area

*Provided essential business office support to all Department Supervisors and Managers, Licensed Nurses, non-medical licensed professionals, the Executive Director and its Board of Directors.*Maintained all employee files. Ensured information was properly secured and compliant.*Recruited for open positions utilizing local newspapers, college job boards, online job wanted and job boards, along with internal hiring.*Developed efficient on-boarding process.*Managed all phases of Worker’s Compensation. Acted as liaison between the insurance adjuster and medical providers. *Familiar with Microsoft Suite, utilized for the following: Power Point for Marketing presentations; Publisher to design flyers for Fundraisers and events; Excel for all database entries; and Word for memos, documents and other specialized publications.*Responsible for transcribing the Board of Director minutes. Used WordPress to publish the minutes on the company website.*Arranged travel for staff to training locations across the country.*Screened all incoming phone calls for the office, Executive Director, and Department Supervisors/Managers.*Office Management duties included filing reports, data entry, photocopying, mailers, ordering supplies, assisting residents and their families with any needs that they may have.

*Ordered the branch its weekly cash allowance in keeping with loss prevention policies set by the bank*Responsible to reach out to customers by phone and mail to notify on long term over drawn accounts; reported non responding customers to our loss department and reported accounts to the Chex reporting system.*Started as a Teller I and promoted in 3 years to Teller 3. In that promotion, I was charged to act as a Merchant teller whose responsibility is to assist business clients who had large cash transactions in an efficient and timely manner. *New tellers shadowed me for 2 weeks at a time prior to gain experience as a teller. Met monthly referral goals by referring appropriate bank products to customers.