Quality management professional with extensive experience across multiple industry groups; including public sector, small local and large international businesses. Specific experience includes:*Developing and implementing sustainable business systems incorporating ISO, Lean and Systems thinking*Internal auditing, including training Internal auditors*Evaluations of applicants for New Zealand Business Excellence awards (Baldrige criteria) *Senior management responsibilities for quality, risk management, health & safety specialists*Developing and implementing organisation and business unit strategic plans.*Operational efficiency reviews (manufacturing and assembly)*Developing and delivering training including as a consultant to local businessesSpecialties:*Lean thinking*Systems thinking*Baldrige/Business Excellence criteria*Mapping business processes*ISO standards*Facilitating behavioural change
Listed skills include Behavioural Change, Iso Standards, Systems Thinking, Process Improvement, and 21 others.