Gordon Schleffer

Gordon Schleffer Email and Phone Number

VP, Customer Service @ Evolent
Gordon Schleffer's Location
Orlando, Florida, United States, United States
Gordon Schleffer's Contact Details
About Gordon Schleffer

Customer Experience and Agent Experience Champion! Experienced Leader with a successful history of working in the Contact Center industry across numerous industries. Skilled in Metrics, Coaching, Sales, Customer Relationship Management (CRM), and Client/Customer Satisfaction. Demonstrated success leading all customer facing channels - telephone, email, secure messaging, social media and chat. Strong support professional with both host and BPO experience.

Gordon Schleffer's Current Company Details
Evolent

Evolent

View
VP, Customer Service
Gordon Schleffer Work Experience Details
  • Evolent
    Vice President Customer Service
    Evolent Sep 2024 - Present
    Arlington, Va, Us
    View
  • Molina Healthcare
    Avp, Member & Provider Contact Center
    Molina Healthcare Jan 2021 - Sep 2024
    Long Beach, California, Us
    View
  • Magellan Health
    Vp, Customer Care
    Magellan Health Nov 2018 - Jan 2021
    Frisco, Texas, Us
    View
  • Anthem, Inc.
    Director Ii, Customer Care
    Anthem, Inc. Jan 2012 - Oct 2018
    Indianapolis, Indiana, Us
    View
  • Percepta
    Business Operations Manager
    Percepta Jul 2007 - Jan 2012
    Allen Park, Michigan, Us
    View
  • Equity Lifestyle Properties, Inc.
    Call Center Manager
    Equity Lifestyle Properties, Inc. Oct 2005 - Jul 2007
    Chicago, Il, Us
    View
  • F/K/A Fairfield Resorts Inc
    Operations Manager
    F/K/A Fairfield Resorts Inc Jan 2005 - Oct 2005
    View
  • Travelers Insurance
    Site Director
    Travelers Insurance Jan 1999 - Oct 2004
    New York, Ny, Us
    View

Gordon Schleffer Skills

Leadership Customer Service Program Management Call Centers Project Management Workforce Management Process Improvement Team Leadership Management Training Outsourcing Crm Customer Satisfaction Coaching Business Process Improvement Strategic Planning Change Management Recruiting Contact Centers Cross Functional Team Leadership Employee Relations Business Development Call Center Quality Assurance Sales Account Management Leadership Development Employee Engagement Business Analysis Metrics Software Documentation Talent Management Salesforce.com Quality Management Customer Relationship Management Process Scheduler

Gordon Schleffer Education Details

  • Bentley University
    Bentley University
    Management

Frequently Asked Questions about Gordon Schleffer

What company does Gordon Schleffer work for?

Gordon Schleffer works for Evolent

What is Gordon Schleffer's role at the current company?

Gordon Schleffer's current role is VP, Customer Service.

What is Gordon Schleffer's email address?

Gordon Schleffer's email address is go****@****oup.com

What is Gordon Schleffer's direct phone number?

Gordon Schleffer's direct phone number is +172732*****

What schools did Gordon Schleffer attend?

Gordon Schleffer attended Bentley University.

What skills is Gordon Schleffer known for?

Gordon Schleffer has skills like Leadership, Customer Service, Program Management, Call Centers, Project Management, Workforce Management, Process Improvement, Team Leadership, Management, Training, Outsourcing, Crm.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.