Spare parts specalising in the Ag industry, teaching the apprentice how to order parts, book parts in.

Covering the whole of western australia promoting the bepco and tvh side of buisness,visiting new and old customers and showing the benefit of tvh to help the end user.I managed to grow the agricultural buisness by telling people what bepco could offer them

Demonstrating an outstanding knowledge of parts for Mining, Oil and Gas, Construction and Horticulture machineryFrequently travelling to retail stores within Western Australia and South Australia ensuring overall store operations are up to standardsEnsuring that the warehouse is operating efficiently and inventory is stockedDealing with vendors, approving purchase orders and procuring partsEnsuring that the retail displays are presented accurately and managing promotionsProviding ongoing support, problem solving and also mentoring and on the job training to less experienced staffFacilitating training programsStaff training on the various sap systems and how to work it to the best of their knowledge Sharing knowledge of parts interpretingEnsuring that employee KPIs and store targets are achievedConducting performance management for employeesAdhering to and ensuring others adhere to workplace Health, Safety and Environmentpolicies and proceduresBuild dealer parts network so all dealers are up to the same standard, build deals, help with any problems, visit dealers on a regular basis, Wa, Sa and Nt area will be covered by myself.Aftersales help for the dealer network.Help dealers with any problems and make deals happen. Deal with any problems.

Dealing with dealer enquiries for parts for construction and agricultural machines.procuring parts from various states to be shipped direct to the dealers.Dealing with dealer telephone inquiries. Raising invoices raising credits, identifying parts. Helping dealers identify areas that can be improved in there business. Quoting items. Making deals happen.Helping promote item that can make there business grow from a parts sales point.

Demonstrated an outstanding knowledge of parts for Mining, Oil and Gas, Construction and Horticulture machineryProvided high level of customer service whilst based at the trade counter and via the phoneMaintained an inventory supply and ensured stock levels were maintainedProcured supplies and ordered parts from suppliersIdentified and used the appropriate fittings for specified hosesCarried out assemblies using a variety of hosesPerformed low and high pressure testing proceduresDemonstrated an understanding of the procedures involved when testing to higherpressures and its associated safety critical aspectsIdentified and used all types of hoses for the purpose specified by the customer orderCarried out all assembly techniques as per supplier or in-house proceduresOperated all hose assembly machinery and equipmentEnsured that work areas were maintained clean and hazard free at all timesHydraulic hose technician making hoses for all makes of machinery .Order parts for trucks forklifts and any type of earthmoving equipment.I helped start the company forklift side of business and built it up from 2 rental forklifts to the 30 that we had on permanent hire.I buy and sell all the forklifts and can get what ever attachment u need for it. I recently sold a tub grinder machine to the local council for their mulching plant.

Developed, communicated, enforced and monitored effective Parts Department processes to ensure internal and external customer satisfactionProcessed orders, approved purchase orders and procured partsPromoted and merchandised parts and accessoriesCreated annual Parts Department goals and budgets, in alignment with the organisation’sfinancial and operational objectivesDeveloped and executed Parts Department marketing plans and monitored them to ensureachievement of departmental goalsMaintained an accurate and effective parts inventory control system that included aperpetual and annual physical inventory and correct counter proceduresSubmitted all parts warranty and return claims within the required time frame to receivemaximum creditMaximised use of all order discount programs to achieve management stock order goalsEnsured all department tools, equipment and vehicles were in good working orderManaged recruitment, staffing and employee development activities for employeesOrganising staff with daily jobs.Ordering parts via dealer extranet.Parts interpreting items from customers call and counter inquiries for Massey Ferguson, terex, doosan construction equipment. Also for Various ground care dealerships that the company had.Checking invoices. Placing purchase ordersKeeping parts area in clean and tidy area.

Worked on a project to arrange the store so every part and product was compatible through the computer systemProvided a high level of customer service at all times via the phone and at the parts counterArranged all incoming and outgoing ordersSet up the hose divisionAssembled and tested hydraulic hoses for internal and external jobs for offshore projectsCarried out parts ordering and provided quotesDeveloped, communicated, enforced and monitored effective Parts Department processes to ensure internal and external customer satisfactionProcessed orders, approved purchase orders and procured partsPromoted and merchandised parts and accessoriesCreated annual Parts Department goals and budgets, in alignment with the organisation’sfinancial and operational objectivesDeveloped and executed Parts Department marketing plans and monitored them to ensureachievement of departmental goalsMaintained an accurate and effective parts inventory control system that included aperpetual and annual physical inventory and correct counter proceduresSubmitted all parts warranty and return claims within the required time frame to receivemaximum creditMaximised use of all order discount programs to achieve management stock order goalsEnsured all department tools, equipment and vehicles are were in good working orderManaged recruitment, staffing and employee development activities for employeesOrganise parts in to bin locations as this wasn't done before. Sort out spreadsheet for stock, quote make and assembly hydraulic hoses to customers specifications