Worked with Executive leadership team to plan product roadmap, supported partnerships and helped to develop organizational maturity.Took on ownership and responsibility of SOC2 compliance and ensuring the Singlekey process and procedures were aligned.Lead scrums, triaged work and prioritized requests. Coordinated onshore, offshore and consultants to deliver features.Worked with the customer service team to address issues, improve product, and our internal tooling.

As a Technical Director, worked with Producers, Creative Directors and Strategists to provide solutions to our clients and partners.Worked with the Obama Foundation and Airbnb to launch a scholarship website on a tight timeline with a fixed launch date. Managed client expectations and supported team so that we had the best possible chance for success.As a Contingent worker, managed Meta ‘on stack’ projects, from scoping, resourcing, development and launch. Projects included Novi.com, Facebook Connectivity and Pytorch.Managing reports, including weekly check ins, working on career roadmaps and performance management.• Cultivated working relationships with other divisions, offices and vendor partners.• Lead Meta projects on the Facebook stack, from working with strategy, design, to implementation and launch.• Worked with Producers to validate technology approach, feasibility, scope and estimates.• Collaborated with teams across countries, cities and time zones, ensuring smooth integration and problem resolution.Technologies and PlatformsWordPress, Meta stack, Spark AR, WebGL, Midjourney AI, Facebook Tasks, JIRA, Figma, Trello, Forecast, Resource Manager.

As a Partner, collaborated with Account Directors, Project Managers, Creative Directors and Managed Services to execute and deliver websites, backend integrations and mobile apps for clients. Prepared new business pitches, evaluation of new opportunities and RFP responses for national and international opportunities.Worked closely with the client delivery team for Goodlife Fitness, Boston Pizza, The Green Organic Dutchman, Ontario Lottery and Gaming and ICF Tally.Responsible for the Enterprise Application group (40+ team members), which include team members from across North America and India. The group includes developers that support ICF Tally, SMS Wireless platform and all client backend projects.Mentored junior level managers to help them develop and build their managerial skills necessary to grow and develop their teams.Have managed multi-disciplinary teams, including Quality Assurance analysts, Business Analysts, Frontend & Backend, native mobile apps and full stack developers. • Prioritized and supported the creation of automated web UI, Android and iOS automated test suites.• Partnered with Talent Acquisition and recruiters to fill key managerial and development roles.• Revamp of Managed Services and incident reporting to better service customer needs.• Help establish responsibilities for both front end and back-end teams when severity 1 and 2 events occur.Technologies and PlatformsJava, Spring Boot, JPA & Hibernate, Maven, React, TypeScript, Grafana, NodeJS, Bash, Python, Git, Azure, AWS, MySQL, Adobe Experience Manager, Elasticsearch, Logstash, Kibana, CentOS, Ubuntu, Docker

As a Technical Director, reported to the VP Technology and working closely with Account Directors, Project Managers, Creative Directors and Managed Services to deliver world class solutions.Lead and mentor for the backend developers, mobile developers, focusing on code reviews, knowledge sharing and professional growth.Lead Architect for the Boston Pizza MyBP loyalty program, growing the business from an integration partner to a key stakeholder creating an industry leading multichannel platform.• Close coordination with Operations and Managed Services to ensure successful deployments, continuous and effective system monitoring and prompt issue triage and resolution.• Authored client facing documents detailing and explaining complex topics to ensure proper communication and clear understanding of problem domain.• Refactored and improved the build, test and deploy infrastructure, migrating to Github and focusing on one click builds and deploys using Jenkins and Nexus.• Supported client Vulnerability Scan report analysis and remediation, ensuring security best practices.Technologies and PlatformsJava, Spring, Hibernate, Maven, React, Grafana, NodeJS, Bash, Python, Git, Azure, AWS (EC2, Elastic Beanstalk, RDS, S3, Cloudfront), MySQL, Solr, Adobe Experience Manager, ELK (Elasticsearch, Logstash, Kibana), Jenkins, Linux, Salesforce Marketing Cloud

As a Senior Software Developer tasks included Java back-end and iOS development.As a back-end developer, led the initiative to refactor project build process to improve build stability, quality, reproducibility and clearly separate configuration artifacts.As an iOS developer, was the technical lead for a rapidly changing platform and provided support for several cross-platform Phone Gap / Cordova projects.• Architected and principal developer for the Second Cup PERKS loyalty pilot program.• Developer on Coors Light Iced T Video MIX-R app iOS app that integrated video and social media.• Developer on Boston Scientific iPad app providing visualization of heart monitoring products.• Technical lead for Exacttarget responsive html email campaigns for Home Depot and Second Cup.Technologies and PlatformsJava, Spring, Hibernate, Maven, Ant, iOS, Phone Gap / Cordova, Bash, SVN, AWS, Apache Tomcat, MySQL, Jenkins, Linux, Exacttarget

Part of a team responsible for loyalty web platform used by Esso Extra and Club Sobeys. Project includes integrated web UI testing with Selenium and mock testing with jMockInvolved in development, source control, unit testing, releases and coordination of QA. • Completed quarterly updates to a high traffic website, including content, code changes and release management.• Implemented feature requests, implementing business logic, liaising with creative agencies to finalize designs and layout.• Developed SOAP web services for third party partners.• Assisting UI team to help with technical requirements and source control process. • Debug and troubleshoot legacy Oracle stored procedures. • Author of Business Requirements for time critical enhancements.Technologies and platforms:Java, Hibernate, Oracle, Eclipse, Perl, Bash, CVS, Apache webserver, Solaris, Linux, Windows

As an operator, provided support and management for the Esso Extra loyalty propgram transaction processor, which processed thousands of transactions to determine accrued points. Responsibilities included solving all inbound or outbound feed problems, initializing new data sources and on call pager duty.Managed the email direct marketing for General Motors, ran monthly email campaigns, including calculating load and bandwidth needs, sending out test emails, correcting and approving final email copy.Technologies and platforms:Java, Hibernate, Oracle, SQL, Perl, Bash, CVS, Apache webserver, Solaris, Linux, Windows

Developed PHP/MySQL web application for creation and management of test plans.Co-ordinated with team to create framework for testing Netwinder interface.Ran Functional and User acceptance test as part of daily development cycle.Assisted development team with bug characterizations, possible causes and solutions.

Chief Windows 95 support technician and provided support for Macintosh System 7.6.1.Setup and administrated Windows NT systems. Responsible for many hardware repairs and upgrades.Administered, repaired and maintained a pool of IBM ThinkPads.

Collaborated with Project and Account Managers on budgets, advertising, and live events.Organized seminars with Microsoft-Business Partners, at the Head Office.Coordinated timetables, scheduling, and budgeting for Canada wide events.