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@qantas.com.au
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2 phones found area 145 and 800
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LinkedIn matched
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Gordon Watson is listed as Manager Customer Service Operations at Qantas at Qantas, a company with 13698 employees, based in Greater Sydney Area, Australia, Australia. AeroLeads shows a work email signal at qantas.com.au, phone signal with area code 145, 800, and a matched LinkedIn profile for Gordon Watson.
Gordon Watson previously worked as Manager Customer Service Operations at Qantas and Head of Customer Advocacy & Experience at Qantas. Gordon Watson studied at Deakin University.
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AeroLeads found 1 current-domain work email signal for Gordon Watson. Compare company email patterns before reaching out.
Gordon Watson is a Manager Customer Service Operations at Qantas at Qantas. He possess expertise in management, sales, team leadership, customer service, team management and 22 more skills. Colleagues describe him as "I have worked with Gordon when he was with British Airways and also with Qantas as a National Account Manager - also more recently when Gordon was appointed to the position of Manager Telephone Sales Qld until Dec 2007. During this time he demonstrated his ability not only to lead a large team of people from widely varying backgrounds and skill sets, but to be sensitive to their individual needs whilst driving and meeting KPIs for team leaders and members alike. Gordon has a strong… Show more"
Listed skills include Management, Sales, Team Leadership, Customer Service, and 23 others.
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A career timeline built from the work history available for this profile.
Sydney, Australia
Leading the Qantas Customer Service Operation at Sydney Airport.Responsible for Qantas aircraft operations and client airline operations @ Sydney AirportResponsibility for Airport Operations and Customer Service TeamsKey operation liaison between Qantas and Sydney Airport Corporation
Sydney, Australia
Qantas Freight & CateringLeading a team responsible for developing and implementing strategies to transform the end to end customer experience, having direct responsibility for driving change through NPS and CSAT data.Advocating for customer centricity and guiding the business to put the customer at the centre of everything we do.
Sydney, Australia
Responsible for leading the Sydney International Cabin Crew and Lounges. Embedding the new one service team philosophy, focusing on managing frontline customer teams to achieve customer expectations.Managing a team of Service Performance Managers and Lounge Managers to drive high standards of performance and customer service
Sydney, Australia
Operational management of the onshore and offshore International Lounge network. Responsibility for the attainment of revenue targets and management of costs, whilst identifying opportunities for expansion and growth, which will deliver an enhanced customer experience
Sydney
Manager Executive & Customer Relations key accountabilities - to ensure all Qantas customer correspondence is managed with a high level of professionalism, empathy and attention to detail, this included correspondence addressed to the office of the CEO, Chairman and Executive Committee members.
Call Centre seat number – 300Develop conciliatory and consultative communication lines with all staff and other Qantas Telephone Sales CentresImplement consistent policy and procedures in relation to both staff and core company product.Lead a diverse business unit to service the broad customer base for QantasManage the daily operations for Qantas Domestic.
Successful management of revenue/expenditure objectives within assigned Account Portfolio to achieve the National Sales revenue budgetsDevelop and implement business plans, co-operatively with key customers to deliver planned and mutually beneficial outcomes
Accountable and responsible for NSW/ACT & QLD revenue, expenditure and cost of sale budgetsBuild and maintain a high performing sales team through constant information exchange, motivation, coaching and shared learningDevelopment of tools and processes to support business needsManagement, negotiation and implementation of local preferred Commercial.
Other employees you can reach at qantas.com.au. View company contacts for 13698 employees →
Renate Montague
Colleague at Qantas
Greater Brisbane Area, Australia
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LM
Lauren Mentiplay
Colleague at Qantas
Greater Perth Area, Australia
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ZR
Zoran Ralevski
Colleague at Qantas
Greater Sydney Area, Australia
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BS
Brendon Small
Colleague at Qantas
Geelong West, Victoria, Australia, Australia
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PH
Pam Hollick
Colleague at Qantas
Berkhamsted, England, United Kingdom, United Kingdom
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BM
Banny Mak
Colleague at Qantas
Greater Sydney Area, Australia
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JP
Jonathan Phillips
Colleague at Qantas
Japan, Japan
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RN
Robert Noonan
Colleague at Qantas
Greater Sydney Area, Australia
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AC
Andy Coffey
Colleague at Qantas
Greater Sydney Area, Australia
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KI
Ksenija Ivanova
Colleague at Qantas
Hayes, England, United Kingdom, United Kingdom
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Quick answers generated from the profile data available on this page.
Gordon Watson works for Qantas.
Gordon Watson is listed as Manager Customer Service Operations at Qantas at Qantas.
AeroLeads has found 1 work email signal at @qantas.com.au for Gordon Watson at Qantas.
AeroLeads has found 2 phone signal(s) with area code 145, 800 for Gordon Watson at Qantas.
Gordon Watson is based in Greater Sydney Area, Australia, Australia while working with Qantas.
Gordon Watson has worked for Qantas and British Airways.
Gordon Watson's colleagues at Qantas include Renate Montague, Lauren Mentiplay, Zoran Ralevski, Brendon Small, and Pam Hollick.
You can use AeroLeads to view verified contact signals for Gordon Watson at Qantas, including work email, phone, and LinkedIn data when available.
Gordon Watson studied at Deakin University.
Gordon Watson is listed with skills including Management, Sales, Team Leadership, Customer Service, Team Management, Business Planning, Operations Management, and Negotiation.
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