Gordon Batchelder

Gordon Batchelder Email and Phone Number

UX Designer @ Chatcast
New York, NY, US
Gordon Batchelder's Location
New York, New York, United States, United States
Gordon Batchelder's Contact Details

Gordon Batchelder personal email

Gordon Batchelder phone numbers

About Gordon Batchelder

Design and user experiences pervade every single facet of our lives. As a UX Specialist, my mission is to harmonize user and business goals with sophisticated solutions. As a former cross-functional project manager and analyst on design teams at Facebook and Twitter, I empathize with the intricate connective tissue between design, data, and project management.With an eye for the user’s experience, design heuristics, and sound analytics, I am driven to eliminate complexity and manifest ideas in tangible form to share experiences that will make you go “Woah, why didn’t I think of that?!”Deeply connected to Europe, East Asia, and the United States, I enjoy connecting with people and presenting in French, English, Spanish, and Mandarin Chinese. A dependable and creatively perceptive General Assembly UX Designer, I look forward to connecting with you wherever in the world you may be.When I’m not pushing upon pixels and synthesizing feedback, you can find me chasing freedom down freshly-laden snowboard powder runs and practicing mindfulness every step of the day, solo and in groups.User Research | User Experience Improvement | Design Improvement | Process Improvement | Design StrategyUsability Testing | Interviews | Observations | Focus Groups | Surveys | A/B testing | Competitive & Comparative Analysis | User Flows | User Journey Mapping | Card Sorting | Personas | Heuristic Evaluations Wireframing | Prototyping | Figma | Sketch | Principle | Quadrilingual Public Speaking

Gordon Batchelder's Current Company Details
Chatcast

Chatcast

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UX Designer
New York, NY, US
Gordon Batchelder Work Experience Details
  • Chatcast
    Ux Designer
    Chatcast
    New York, Ny, Us
  • Financarbon
    Lead Ux Designer, Advisory Board Member
    Financarbon Sep 2023 - Present
    I designed the high fidelity wireframes and prototypes of the product.By digitizing workflows, enhancing data integrity, and minimizing errors, Financarbon strategically provides a Standardized Digital Supply Chain to expedite carbon project development while also providing Financial Institutions with essential data and insights to enhance Operational Risk Management for improved carbon project financing.
  • Yahoo
    Ux Knowledge Engineer - Consumer Product Experiences
    Yahoo Feb 2023 - Present
    Sunnyvale, Ca, Us
    Just out here improving Yahoo Search (web and app) one UX strategy at a timeTools: Figma, FigJam, JIRA, ChatGPT
  • Match Up Coaching
    Coo, Coach
    Match Up Coaching Aug 2022 - Present
    San Francisco, Ca, Us
    I offer one-on-one coaching sessions to demystify the online dating experience by helping singles get on the right apps, craft their profiles, send the right messages, and plan their dates!I work with individuals to build out their online dating presence from the ground up, building the confidence they need to communicate clearly and find fulfilling relationships. Most coaching sessions include a dating profile photoshoot and a bio writing workshop to highlight the authentic self, strategies for messaging and texting, and of course, plenty of Q&A.And as COO, I:• Oversee the day-to-day operations and execute Match Up's long-term goals• Design and implement business strategies, plans and procedures• Set comprehensive goals for performance and growth• Establish policies that promote company culture and vision• Run UX Research and Design to improve the end-to-end client experience, from the website UI, SEO and ads to the coaching sessions' contents and follow-ups
  • Techyon Digital
    Ux Consultant
    Techyon Digital Jun 2019 - Present
    With Techyon Digital, I'm dedicated to designing top-of-the-line apps, websites, tools and features to help you harness the power of the Internet ecosystem.Skills:Responsive Design | UX Research | Rapid Prototyping Web Analytics | SEO | Social Media
  • Techyon Digital
    Founder & Ceo
    Techyon Digital Jun 2016 - Present
  • Meta
    Ux Analyst
    Meta Aug 2020 - Aug 2022
    Menlo Park, Ca, Us
    • Assessed Brand Safety team’s manual and automated tools and operational processes, leading to efficient tools, up to 26x faster process times, and minimized human error risk• Strategized with engineering to improve UX and UI for 9 internal content review tools• Wrote and updated Standard Operating Procedure guideline docs, and trained and updated 8 multinational vendor teams and 6 new coworkers on products, tools, policies, and processes, ensuring sound understanding and reduced turnaround time• Facilitated bug resolutions and Video content appeals process for Facebook publishers, leading to effective content and ad pairings, and improved end-to-end processes
  • Adjacent Academies
    Ux Coach & Program Coordinator
    Adjacent Academies Dec 2019 - May 2020
    San Francisco, Ca, Us
    Adjacent equips and empowers non-technical undergraduate students to have a disproportionate impact for good in an increasingly digital world. In partnership with Davidson College, students augment their academic experience with vital technical and soft skills, develop project portfolios, and gain connections to an array of professionals – all for undergraduate college credit. We want everyone – particularly those from typically under-represented backgrounds – to access growing technical and hybrid jobs. Our cohort of 14 students are 65% underrepresented minorities, freshmen through juniors, and have a wide variety of interests – from sustainability to sociology – and are eager to learn to design and code quality user experiences, discuss ethical issues with technology, and learn about what it takes to succeed in the tech industry.
  • General Assembly
    Immersive Ux Design Apprentice
    General Assembly Jun 2019 - Dec 2019
    New York, Ny, Us
    With over 600 hours as a User Experience Apprentice at General Assembly's full-time career accelerator, my focus lies in designing intentional experiences for my users based on research, synthesis, ideation, prototyping, and testing._______________________________________________________________________________Product Designer | Participant Assistive Products• Designed from scratch a fully functional Facebook Messenger chatbot in 3-week sprint to provide scalable support to parents of wheelchair-using children in developing countries• Shaped the clear, compassionate voice of MeerkatBot based on synthesis of surveys, comparative analysis, usability testing, and healthcare expert interviews• Reiterated 50+ messages 4 times for full chatbot chat flow per user research insights• Strategized 10-paragraph user story into 10-step user flow, benefiting simplicity_______________________________________________________________________________UX Designer & Researcher | Chronicle Books• Redesigned Chronicle Books’ website based on target user information in 2-week sprint_______________________________________________________________________________UX Designer & Researcher | Google Maps Efficiency Plug-In• Prototyped a travel efficiency app for one specific user, promoting compassionate design during 1-week sprint_______________________________________________________________________________UX Designer | Hike Along• Designed functional hiking newsletter sign-up flow in 2-day sprint with 2 engineers
  • Participant Assistive Products
    Ux Researcher & Content Strategist
    Participant Assistive Products Aug 2019 - Aug 2019
    San Francisco, California, Us
    Basic needs are solved through access to the education, work, health care and social life opportunities that are nearby. Everyone can have what they need to participate fully in life. Participant is using advances in technology to make affordable assistive products - starting with wheelchairs and strollers.In a 3-week sprint, I designed from scratch a fully functional Facebook Messenger chatbot to provide scalable support to parents of wheelchair-using children in developing countries. Two two-week pilot tests with five women in Kenya of very low income, minimal education, and low bandwidth devices reported the chatbot conversation was easy and the help was relevant and effective. The UX quality was rated to be good with notes that the bot was fast, cheap to use, reliable, and understandable.I shaped the clear, compassionate voice of MeerkatBot based on synthesis of surveys, comparative analysis, usability testing, and healthcare expert interviews, reiterated 50+ messages 4 times for full chatbot chat flow per user research insights.To guide product direction, I strategized the 10-paragraph user story into 10-step user flow, benefiting simplicity.
  • Twitter
    Ads Analyst
    Twitter Apr 2018 - Mar 2019
    San Francisco, Ca, Us
    Twitter's MoPub provides monetization solutions for mobile app publishers and developers around the globe. Our flexible network mediation solution, leading mobile programmatic exchange, and years of expertise in mobile app advertising mean publishers trust us to help them maximize their ad revenue and control their user experience.Using UX design skills and principles, I identified tooling inefficiencies and designed, automated, and maintained 13 systems and processes encompassing over 50 core functions, saving my team valuable time to achieve other important results.The design of each one of these 13 systems involved empathetic conversations with team members and stakeholders to understand their needs and wants, which I then synthesized to design tools to improve their work experiences.For one such tool, after initial conversations I analyzed 18 months of specific tool data to identify and confirm weaknesses in the system, and ultimately redesigned the system to one that over time proved to be 27% more effective.
  • Facebook
    Creative Operations Specialist - Social Impact
    Facebook May 2017 - Jan 2018
    Cultural Moments (similar to Google Doodle) is a Goodwill product that enables Facebook to greet you on cultural moments and holidays with a nicely designed card at the top of your feed. Our mission is to help people on Facebook feel more connected during moments happening locally and globally by offering creative experiences that are relevant, emotive, and interactive.I strategized in individual and group meetings with 40+ coworkers – namely heads of art, content strategy, product design, engineering, and marketing – to create and launch 200+ experiences for millions to 2+ billion users per launch.I designed, implemented and improved operations workflows and asset delivery systems for two teams, increasing cross-functional efficiencies and reducing errors.I collaborated with content strategy to ensure top-quality copy, translations, and A/B tests.I co-designed 200+ A/B tests and surveys for the products, formulating surveys sent to statistically significant amounts of users, leading to sharing market insights used for pipeline product improvement.
  • Facebook
    Public Content Analyst – Fb Camera
    Facebook Sep 2016 - May 2017
    The Product Data Integrity team supports a variety of products, all of which support major product initiatives by Facebook and drive improvements in our newsfeed and core products through creative and data-driven analysis. Our team works directly with Product and Engineering to ensure we have high quality and accurate data to inform product direction. Our mission is to empower product to drive the best possible user experience for the Facebook platform.Collaborating closely with the FB Camera Design Team before, during, and after launch of the FB Camera, I presented key analytical findings related to filter designs on a weekly basis, helping drive overall product enhancements.
  • Koru, Inc
    Ux Researcher & Product Manager - Facebook
    Koru, Inc Jun 2015 - Jul 2015
    Seattle, Wa, Us
    Using design thinking, customer discovery, competitive analysis, business analysis, rapid prototyping, emotional intelligence, teamwork strategies, and an iterative process throughout, my team and I designed a solution to a challenge Facebook’s Product Team was facing. The result of the formal presentation of our findings to 30+ people, namely Facebook executives, was firstly an internal implementation of a variant of our solution that Facebook still uses today and secondly Facebook’s hiring of our team members.

Gordon Batchelder Skills

Public Speaking Team Leadership Microsoft Excel Social Media Event Planning Microsoft Office Powerpoint Mandarin Project Management Entrepreneurship Design Thinking French Process Improvement Teamwork Microsoft Word Customer Service Networking Singing Research Grit Curiosity Culture Change Leadership Product Design Strategic Planning Html Javascript Wireframing Ux Research Usability Testing User Interface Design Web Design Figma International Relations Competitive Intelligence Sql Chinese Culture Impact Tennis Snowboarding Interaction Design Visual Design Heuristic Evaluation Rapid Prototyping Mockups Comparative Analysis Mobile Design Responsive Web Design Lean Ux Sketch Quickbooks Logic Pro X Max

Gordon Batchelder Education Details

  • Bates College
    Bates College
    Bachelor Of Arts
  • General Assembly
    General Assembly
    Human Computer Interaction
  • Capital Normal University
    Capital Normal University
  • Donghua University
    Donghua University
  • Milton Academy
    Milton Academy
    High School
  • Choate Rosemary Hall
    Choate Rosemary Hall
  • International School Of Geneva
    International School Of Geneva

Frequently Asked Questions about Gordon Batchelder

What company does Gordon Batchelder work for?

Gordon Batchelder works for Chatcast

What is Gordon Batchelder's role at the current company?

Gordon Batchelder's current role is UX Designer.

What is Gordon Batchelder's email address?

Gordon Batchelder's email address is go****@****ail.com

What is Gordon Batchelder's direct phone number?

Gordon Batchelder's direct phone number is +165080*****

What schools did Gordon Batchelder attend?

Gordon Batchelder attended Bates College, General Assembly, Capital Normal University, Donghua University, Milton Academy, Choate Rosemary Hall, International School Of Geneva.

What are some of Gordon Batchelder's interests?

Gordon Batchelder has interest in Children, Education.

What skills is Gordon Batchelder known for?

Gordon Batchelder has skills like Public Speaking, Team Leadership, Microsoft Excel, Social Media, Event Planning, Microsoft Office, Powerpoint, Mandarin, Project Management, Entrepreneurship, Design Thinking, French.

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