Catherine Gordon Email & Phone Number

New York, Ny, Us

Adult-use cannabis dispensary in the heart of Time Square opening early 2025. Responsible for the development of merchandising strategy, purchasing/product selection, partnerships & events, NYS compliance protocols, employee training and store management.

17,000 square foot indoor cannabis cultivation and processing operation

Organic Greenhouse Cannabis Farm. Full season and light-deps. Genetics - developing proprietary strains. Clone nursery. Greenhouse construction consulting.

New York, Us

As a trusted hospitality software provider for 18 years and over 1000 properties world-wide we pride ourselves on our customer experience, platform stability, data security, and technology. CONCIERGE: A fully integrated guest experience solution that provides seamless service, communication, and reporting for both the guest and concierge. SECURITY: The most comprehensive hotel security systems in the industry. Our modular system allows for customized solutions that includes lost & found, security patrol, incident reporting, and many other features to maintain the safety of your property. BELL DESK: An interdepartmental guest luggage experience during check-in and departure. Ability to access luggage flow information digitally for real-time location tracking

New York, New York, Us

Austin, Tx, Us

Greenwich, Connecticut, Us

International manufacturer and e-comm retailer of academic-related apparel and supplies which has experienced significant growth of over 600% in the last 10 years. I am focused on operational strategy, specifically organizational design, business process & performance improvement, and technology integration.

New York, Ny, Us

A Dutch professional services company that provides global business process outsourcing (BPO) solutions to Fortune 500 companies. Company services include workflow and logistics analysis, back-office operations consulting, applied technologies and vendor sourcing. o Project Management: Managed projects up to $5M in revenue with responsibility for scoping, design and planning and scheduling of resources, use of subject matter experts and coordination of cross-functional matrix teams in e.g., IT, legal, marketing, HR, finance and operations.o Operational Analysis: Responsible for the analysis of business units and design of operational plans including workflow optimization through end-end process design, technological enhancements, design of controls, regulatory compliance, business continuity, cost reductions, staffing and accompanying budgets. • Six Sigma: Utilized DMAIC, critical-to-quality (CTQ), supplier-input-process-output-customer (SIPOC) models and cause-and effect models to improve customer satisfaction, operational processes and drive bottom line growth of business units. • Performance Management: Identified, developed and implemented key performance indicators (KPIs), service level agreements (SLA), quality standard and metrics for client operations to benchmark improvement and success.• Process Improvement: Performed time-in-motion analysis, value-stream mapping, technology assessments and documented business requirements to improve end-to-end process design and management, tracking and accountability, service levels and align with corporate strategy. o Voice of the Customer: Stakeholder engagement and communications; worked with key-user groups to ensure project buy-in and participation, collected input from users (meetings and surveys) for use in project design and presented project plan, updates and status reports to user groups and management.

Masters Of Arts

Piero Lunghi Fellow

Mba

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