• Developed and implemented processes for triage and responding to new sales opportunities either through RFI/RFP’s or from internal leads which led to higher quality responses and successful outcomes• Improved product demonstrations by developing business benefit centered product scripts• Developed new RFI/RFP response database to improve quality of responses and improve efficiency when responding to new RFI/RFP’s

• Successfully led several multi-million dollar implementations projects simultaneously as the Program Manager for the largest US clients using a global delivery model• Performed role of Client Account Executive communicating to client senior management team on status of all projects ongoing and upcoming• Developed and tracked all client budgets and negotiated contracts for future work• Managed both Innovation Group and client projects managers for all programs

Responsible for establishing the product vision and development of SpeedBuilder Systems' suite of products intended for P&C Insurance carriers including PROMOS, BindExpress, and more. In addition to product development, Gordon leads the marketing efforts for Speedbuilder Systems.• Developed go-to-market strategy for suite of solutions including target client market, new branding materials, pricing models, and additional service models for new revenue opportunities• Led development of major enhancements to externalize rules/parameters which enabled the product to be more configurable• Established relationships for the company with all major industry analysts including Novarica, Celent, SMA, Gartner, which led to very positive reviews of our product suite• Established regression testing strategy for the product suite • Led development of architecture documentation, DB documentation, and administration guides

Expert in P&C Insurance Solutions Specializing in:• Product Positioning & Strategy• Marketing/Branding Strategy• Industry Trends• Competitive Analysis• Business Development Strategy• Technical Architecture

• Developed business development strategies which helped the insurance sector lead the company in book-to-bill ratio’s for last two years• Developed client specific business development materials leading to many “wins”• Increased Analyst mentions from Gartner, Novarica, and Celent by developing and executing an analyst relationship strategy for each analyst• Increased business developer knowledge of the industry and customer POV by establishing monthly communication on industry trends, competitor news, and analyst report summaries• Increased traffic to CGI.com/insurance pages giving special focus on solutions for tough times campaign and establishing a stronger electronic advertising strategy

• Established the Insurance Executive Advisory Council with key clients to give input to our product & growth strategies• Established marketing strategy, analyst relationship program, and communications strategy• Successful in getting customer awarded IASA 2007 Technology Achievement Award• Led analyst relationship program which led to the inclusion of CGI Edge in Gartner Magic Quadrant as Promising and Celent 1st quartile in ABCD report on P&C PAS solutions and many others• Led re-branding effort to establish CGI Edge as the successor to INSideOUT

• Developed and executed the business plan which expanded the product line to be sold into Canada• Developed the business plan which led to the migration of the product line from client server to .NET• Led the implementation and support of multiple new license, hosting, and BPO customers• Developed partnership and integration of leading data warehouse solution as white label component into product line• Migrated business model from “one-off” implementation to Product Release model• Achieved ISO 9001 certification for business unit

• Managed up to 300 employees, with budgets exceeding $20 million. • Successfully consolidated technical operations into single unit, reducing operational expenses from $20 million to $12 million over a two-year period. • Developed key alliances with major business partners, including Lockheed Martin.• Reduced INSideOUT implementation from six months to eight weeks through hands-on management of redesigned delivery method. • Directed development of leading-edge integrated Web-based solution that allows clients to perform routine business functions, including claims inquiry, new policy issuance, and policy quotes, via the Web.

• Managed multiple projects for major insurance companies utilizing Java and other object-oriented languages. Implemented object development methodologies, including requirements gathering, business modeling, design models, quality assurance strategies, and technical design. Managed up to 50 team members on large development projects.• Consistently maintained among the highest consultant utilization rates for IGS.• Key player on team that developed IBM’s object technology methodology.• Directed the integration of IBM’s Insurance Application Architecture for two large insurance companies.

• Integrated a development framework, security framework, help system, testing facilities, and an external interface framework for application development teams.• Designed and implemented major network installation. • Developed HL7 interface builder product. Co-developed electronic software distribution system for the STAR product line, and developed numerous enhancements for STAR Pharmacy and Lab products.