Gordon Ho Email & Phone Number

Wayne, Nj

Vendor Relations Representative • Monitored and maintained the accounts for over 200 vendors in order to address invoicing, payment shortages (chargebacks), compliance, deductions, and other issues• Matched invoices to receipts of merchandise based upon purchase order numbers• Analyzed invoices that were short paid due to shortage on the shipment, damaged merchandise, pricing discrepancies, or other causes• Issued or declined payment of shortages after reviewing proof of delivery and warehouse documentation and interacting with the buyers, planners, and warehouse managers• Resolved $500,000 worth of unfiled carrier claims for lost and/or damaged merchandise• Redesigned the process for resolving pricing issues resulting in enhanced efficiency by 50%Drop Ship Analyst • Resolved drop ship related fulfillment issues such as inventory selection, availability, and performance• Analyzed invoices to identify and resolve pricing and Electronic Data Interchange issues• Created reports for management based on weekly toy sales performance• Created Standard Operating Procedures for creating sales reports and reconciling invoices• Trained five employees in the use of Excel, Access, and TRU Accounts Payable systems

Various

Assisted in document retention, logistic coordination, and payment of invoices

Lyndhurst, Nj

• Processed invoices for payment in a timely and accurate manner• Established and maintained vendor information files for payment and income tax purposes• Organized and filed check reports for retention purposes• Audited check information to ensure payment accuracy• Transferred up to $1.5 million to domestic and international accounts through wire transfers

East Hanover, Nj

• Calculated rebate amounts with outside vendors in compliance with contractual stipulations• Created market share reports for management based on drug sale performance

South Plainfield, Nj

• Calculated remediation amounts of term and whole life insurance policies• Communicated with policyholders to address all issues and concerns• Achieved 95% accuracy rating in calculating the remediation amounts, among the highest in the division• Provided training to other claims adjusters and reviewed their work for accuracy