Gordon Taylor Email & Phone Number

Vancouver, Bc, Ca

Vancouver

CFBAC Committee members will advise City of Vancouver staff on the development of policies, regulations, and support programs aimed at reducing carbon pollution generated in existing multifamily buildings while adapting these buildings to be more resilient to the impacts of climate change.

Vancouver, British Columbia, Canada

Helping organizations improve: providing the knowledge and skills necessary to move from where they are to where they need to be.Unsticking stakeholders from beliefs that no longer, or never did, serve them well.A deliberate and purposeful leader with a consistent record of growing revenues and profits by simplifying the complex, discovering and managing constraints, and driving transformation. Understands how to increase brand awareness, sales, customer satisfaction, and earnings within highly competitive markets.Senior leadership within:• Clean Energy Heating + Cooling Systems• Residential Design + Construction• Architectural Wall Systems• Luxury Furnishings - working with brands such as Flexform, Poliform, B&B Italia, Bocci and more• Fine Jewellery + Timepieces - working with brands such as Cartier, Damiani, Toni Cavelti and more• Plumbing Fixtures - working with brands such as Dornbracht, Kohler, Duravit and more• Tile - working with brands such as Ann Sacks, Walker Zanger, Artistic Tile and more• Bespoke Kitchens and Millwork - working with brands such as Poliform, Downsview, Boffi and moreWhat guides me:• Treat every customer like the future depends on what they think of you - It does• Always do the right thing• Both the client and company can win and should• Actions and behaviour will ultimately reveal what you truly value• We can always improve and should• Employees that feel valued and respected do better work• Being easy to work with and likeable is necessary• People may not remember exactly what you did or what you said - but they will always remember how you made them feel• The success of the past won’t define the future - focus on what is needed to secure the best outcome going forward

Vancouver, British Columbia, Canada

Speciality lighting design and manufacturing company with a focus on the luxury category.Working with Matthew McCormick and his team to identify and focus their energies on the right things at the right time - providing advice on how to move from where they were to where they needed to be.• Customer Advocate.• Shining sunlight on uncomfortable truths to achieve improvements.• Provided recommendations on how to position the MM brand in a way that was meaningful to the right customers.• Provided guidance on what numbers are important to track and which ones to question.• Eliminated "Pay for Performance" compensation - proven toxic for customer and brand.• Drive the evolution of existing products and the development of new products.• Remove constraints - gaining improvements in operational efficiencies.• Foster a culture where “well done is better than well said”.• Unsticking the group from the stories that no longer, or never did, serve them well.• Develop a wholesale business channel / establish a retail partner channel.• Developed and implemented scalable processes to yield more successful outcomes.

Formerly Henry Birks & Sons, Canada’s 136 year old premier luxury jewelry brand.Expanding on the success achieved with Harlings Jewellers I presented a business plan to the CEO of Birks to more effectively grow the company's retail customer base and elevate the appeal of the brand.Responsible for leading the growth of the sector across the country, ensuring success through strong collaboration with other market sectors and practice groups.Responsible for the development of national market growth strategies, which articulate market trends/drivers and recommended priorities to successfully invest and grow, consistent with the Birks’ overall objectives.Within four years I grew the new business into a multi-million-dollar channel and the most profitable for the company.Oversaw three regional corporate sales and customer service groups.Provided training to store managers and their sales professionals at 31 retail locations across Canada.· Achieved triple-digit growth each year· Designed software that enabled the business to achieve near-perfect inventory control· Designed digital tool for Cavelti Collection and Estate Collection, improving revenues· Appointed by the CEO to assist other business channels· Developed AR solution virtually eliminating corporate sales receivables & late payments· Represented the company at professional associations and conferences

Vancouver, Canada Area

Reinvention / Turnaround Role· Increased annual revenues by more than 250% while improving margins by 5%· Secured authorization to represent Tag Heuer and Rolex timepieces· Developed a highly successful marketing campaign - repositioning brand perception· Coached and trained staff improving customer service experience and close ratios