Gordon Lee Chan Email & Phone Number

Toronto, ON, CA

Toronto, ON, CA

The YMCA of Greater Toronto is a charity focused on community support and development. Our aim is to provide every individual in our community with opportunities for personal growth, community involvement, and leadership. As one of the largest charities in North America, we help over 400,000 people each year through three core programs:Vision: Our.

Toronto, Ontario, CA

• Reported to the SVP of Business Transformation and Technology with a mandate to merge two development and data management teams, establish best practices and standards for development, technology platforms, data and.
• Implemented new development processes / standards resulting in a 10% improvement in website availability, reduction in support requests, and reduction in development efforts by 20 – 30%.
• Developed future state data architecture along with a implementation roadmap that would reduce redundancy, drive consistency, and facilitate analytics.
• Introduced an application and data architecture role to the organization to provide guidance and oversight for all new projects.
• Implemented SharePoint’s document management and workflow capabilities to improve collaboration within and amongst departments.

Toronto, Ontario, CA

• Reported to the SVP of Business Transformation and Technology with a mandate to stabilize and improve overall operational efficiency of the team.
• Consolidated h/w suppliers, telco providers, and maintenance contracts to better leverage the organization’s buying power.
• Renegotiated major software agreements resulting in annual savings of $300K.
• Initiated a consolidation of mid-range servers to reduce data-centre footprint and h/w maintenance by 10%
• Implemented 3rd-party penetration testing and firewall management to provide improved security.
• Relocated advisor website to a fully managed hosting facility to provide high-availability

Santa Monica, California, US

• Reporting to the Chief Financial Officer with a mandate to stabilize the organization’s IT environment, improve service levels, and develop a more cohesive team.
• Reorganized the IT group to better meet the growing and changing demands of all divisions while reducing the annual operating expense by 15%.
• Partnered with business stakeholders to outsource distribution operations and implement near real-time sales order and inventory updates.
• Worked with Marketing and Sales to launch a white-label digital download website and develop new revenue stream.
• Transitioned IT services for Universal Studios Canada Ltd. to GE after their acquisition of Universal Studios

Montreal, Québec, CA

• Reporting to the General Manager for Canada with a mandate to oversee professional service teams in the Toronto office.
• Led Technical Consulting, Project Management Office, System Architect, Creative Services, and Systems Support.
• Oversaw resource allocation to ensure staff utilization was maximized and client engagements were efficiently delivered.
• Partnered with Account Executives on pre and post-sales efforts to strengthen client relationships.
• Worked closely with Account Executives, Business Directors, and our CTO to identify technology trends and develop new service offerings.

Education record

Education record