Manage temperature-controlled shipments in the Americas region; ensuring that products are shipped and handled in a compliant and efficient manner according to global regulations and quality standards.

Provides strategic vision for continual innovation and lead projects in Cloud Computing, Lifecycle Product Planning, and Analytics. Oversees development and execution of market, technology, and product strategies to drive DaaS (Data-as-a-Service) and position big data as an asset. Partners with Marketing and Sales, Strategy, Pricing, and Finance to develop a DaaS Innovation Campaign for supply chain optimization offered to small, medium, and large organizations. Drives strategic planning processes for internal business intelligence platforms. Champions data governance across departments to align metrics and open communication between reporting, warehouse, and database. Cultivates and maintains relationships related to innovation with external stakeholders, including partner companies, professional organizations, and universities.

• Streamlined complex tasks (200+ interactions and 30+ people involved per shipping container) to create smooth end-to-end experiences for clients.• Created, developed and established DHL DaaS, which currently has 4.5K+ clients and 100K users worldwide.• Improved overall hit rate of Requests for Proposals (RFPs) by 10%+ through solution-based process design.• Prioritized and delivered a staggered cadence of 3 new digital product launches per year to quickly achieve and surpass competitive parity while concurrently load-levelling engineering and validation resource demands.• Trained 250+ DHL Sales professionals on DaaS and Ambient Mapping Services globally; developed all associated sales and marketing material in-house, utilizing a budget of $20K EUR to launch related services.• Delivered the first truly affordable and accessible data analytics platform that pharmaceutical organizations can use to effectively manage their global supply chains, reducing costs and mitigating risks while delivering increased visibility.• Envisioned, produced, architected, and patented a comprehensive risk model for analyzing the probability, severity, and detectability of process deviations which has been implemented into over 10,000 standard operating procedures since its launch; drastically reducing liability insurance premiums and saving organizations millions of dollars annually.

Devised and executed granular pricing, business development, and business implementation strategies that synthesized and unified data points. Analyzed customer elasticity, partner fleets, competitor pricing, and economic outlook for estimated $15B EUR temperature-controlled Life Science and Healthcare supply chain market. Led corporate initiatives in conceiving, filing supporting patents, and defining requirements for cloud-based software platform. Leveraged new platform to increase efficiency in pharmaceutical logistics, supply chain tracking, and standard operating procedure management. Responsible for technical direction and product development to improve process automation and market adoption. • Directed a global team of with 10 direct reports.• Established, negotiated, and managed 50+ new business development projects worth $5M+ EUR in revenue and averaging $100k+ EUR each.• Identified $5M EUR in untapped revenue potential segment by analyzing historical revenue data trends.

Led standard operating procedure design and measurement.

Collaborated with CEO and CTO on technical direction and product enhancements to improve market adoption and process automation.

Undertook market research and software implementation for business analysis in inception phase of the company.

Founding member of joint venture startup between DHL and Lufthansa called LifeConEx which focused on the development of a new process that significantly increased efficiency, safety, quality, and transparency of the transportation of temperature-sensitive pharmaceutical products.