Gordon Naylor Email & Phone Number

Vancouver, Canada Area

Provision of strategic consulting services to public sector organizations related to the management of programs, projects, and operations.• Designed the functional composition and organization for a new Quality Management division within a large public sector organization• Designed and implemented a risk mitigation model for a large public sector organization to prevent exposure to significant reputational, safety, and financial risks• Ensured major ($100-$200M+) initiatives successfully met their objectives by conducting program audits and “lessons learned” reviews, and providing recommendations for key governance and process improvements• Recommended and implemented a comprehensive series of governance and process improvements for a project management practice responsible for delivering a $1 billion+ annual capital project portfolio• Developed an IT Strategic Plan for a major public service provider, ensuring the organization is properly positioned to deliver on its overall digital strategy; and assisted in the Strategic Plan rollout through development of change management and operational implementation plans

Richmond, Bc

Provision of strategic consulting services related to the implementation of IT strategies and management of IT programs and operations.• Ensured successful management of a multi-million-dollar Cloud computing budget through development and implementation of FinOps practices related to cost management, anomaly management, integrated planning, and cost reporting• Ensured successful implementation of a multi-million-dollar Cloud transformation initiative through development and management of a Cloud cost planning, tracking, and forecasting model, and provision of planning advice to program stakeholders• Provided ongoing planning and advisory services to IT senior management to support optimal use of a $25M annual investment portfolio• Designed and implemented a model for managing and mitigating technology risks across WorkSafeBC’s IT environment, in order to maintain expected levels of service to business customers

Led a team of 11 professionals in managing and monitoring the successful execution of a $400M corporate transformation program, consisting of more than 30 concurrent and overlapping projects. • Ensured the program met all objectives through proactive management of the overall program plan while dealing with multiple internal and external pressures and influences• Eliminated $40M+ of unnecessary costs by identifying redundant work, tightly managing scope, and challenging third-party work estimates• Avoided further program churn and cost by forming and maintaining positive relationships with key business, IT, and third-party stakeholders; providing timely advice in support of tactical and strategic decision making; and managing key program risks• Achieved a consistently high level of team performance and engagement

Built a management team to facilitate the planning, design, and approval of a $400M corporate transformation program.• Was instrumental in defining the scope, components, timeline, and budget of the program, and building a business case acceptable to and approved by the Board• Provided leadership in establishing an externally-recognized best-in-class program governance framework and execution structure

Provided overall management and direction for operational departments responsible for development and maintenance of ICBC's full IT solution set, including internally-developed line-of-business applications, Enterprise Resource Planning (SAP), Business Intelligence, web development, and telephony / contact centre support.