Gordon Pearce Email & Phone Number

Covering for managers when on annual leave andhelping to drive performance across the department while working towards sales targets.Passed RO4 Pensions and Retirement Planning in November 2014, helping to expand knowledge about industry.

Leeds, West Yorkshire

Working in pension department dealing with customer enquiries about annuities. Taking customers through process of generating an income from pension savings, acting as a whole market broker. Extensive responsibilities including efficient handling of sales process, efficient administration, and generation of own business, working towards monthly.

United Kingdom

Part of a dynamic team at the Arlington Business Park call centre. Dealing with inbound customer calls about mortgages and associated products. Taking customers through entire mortgage process while working towards sales targets associated with deepening relationships with bank.

Part of a dynamic team at the Arlington Business Park call centre. Dealing with inbound customer calls about bank accounts and other financial products which involves handling of sensitive information in a highly pressurised environment. Also undertaking active selling of financial products to customers in order to meet sales targets.

Worked in call centre for Halifax Share Dealing, dealing with customers trading on stock exchange. Position involved handling highly sensitive information and selling products and services in a highly pressurised and responsible working environment. Developed customer service and personal organisation skills, and also had the opportunity to be involved in.

Worked as part of the savings operations team, helping to undertake an audit of the tax details of problem bank accounts. This involved inputting roll numbers into various bank account management systems, and making sure all the details and information present was correct. Discretion was important, as much of the information and data handled was of a.

Thesis title - ‘Synthesis, Adsorption and Catalysis of Large Pore Metal Phosphonates’Study towards doctorate involved synthesis of novel porous metal phosphonate structures and subsequent investigation of adsorption and catalysis performances. The research was guided by an academic supervisor, and involved utilising many different solid characterisation.

Worked with academics to support the teaching and learning of chemistry during undergraduate laboratory courses. This involved supporting students during experiments, demonstrating safe and proper use of equipment, helping with result analysis and ensuring all operations were carried out with adherence to safety guidelines. Developed skills associated with.

Involved in several different educational outreach programmes designed to promote science to children and the general public. These included going into secondary schools to demonstrate fun chemistry experiments, and supervising school children taking part in workshops and school visits to the University. Gained experience of how to communicate effectively.

Spent 1 month at Univeristy of Torino doing research towards my PhD. Working with world leaders in the field of solid state infra-red spectroscopy, I analysed adsorption sites and interactions in large pore microporous metal bisphosphonate structures. Used several different porbe molecules, including hydrogen and carbon monoxide under cryogenic conditions.

Part of team working to strict deadlines to clean and prepare rooms in a prestigious hotel during the summer high season. Responsibilities included cleaning rooms to a high standard, responding to any customer problems and looking after potentially dangerous cleaning materials. Developed skills associated with independent work, time management.

Part of summer team working to strict deadlines to clean and prepare rooms in a hotel, and move furniture during accommodation changes before start of student term. Responsibilities included cleaning rooms to a high standard, looking after potentially dangerous cleaning materials, responding to customer problems and extensive movement of furniture around.

Phd, Chemistry, Pass

Activities and Societies: Music Society, Chemical Society Thesis title - 'Synthesis, Adsorption and Catalysis of Large Pore Metal.

Bsc, Chemistry And Geosicence, 2:1

Activities and Societies: Music Society, Chemical Society Joint Honours degree - two final year dissertations produced.

Chemistry, Geography, Statistics (Advanced Higher), English, Physics (Higher)

Activities and Societies: Windband, Senior Choir