Gordon Smith Email & Phone Number

New York, NY, US

• Manufacturer of FDA 510(k)-cleared neurophysiology medical devices designed to aid diagnosis of cognitive impairment. Key leadership team member. Direct Information Technology and Engineering departments. Direct.
• Transformed operations and increased productivity: Pre-COVID collaboration solution implementation to support a geographically dispersed workforce. No operational changes needed when the pandemic occurred.
• Created new product: Designed / implemented method of licensing depersonalized data for medical research clients to leverage the firm’s unique database of neurological performance metrics.
• Decreased infrastructure cost by 30% plus 1 Full-Time Staff Equivalent: Migration of systems to the cloud Microsoft Azure, Office 365 etc., Amazon AWS, and other Infrastructure As A Service vendors.
• Decreased front office operational costs: Implemented Software As A Service throughout the firm. Integrated software solutions. Replaced legacy software. Experimentation with ChatGPT to discover new efficiencies.

Basking Ridge, New Jersey, US

• New Jersey’s largest credit union. Assets: $4.5B. Key leadership team member. Directed Programming, Networking/Help Desk, and System Operations departments. 24 perm + vendors.
• Improved systems availability past 99.9%. Won 2010 FSCC Globe Exceptional Performance Award.
• Increased line staff productivity through core financial system integration with vendor systems/services, and continuous improvement in business continuity / disaster recovery process speed.
• Created an IT brand to improve customer communication. Advertised the firm’s first IT service-level agreements (SLAs). Met with customer leadership regularly to identify issues and define success.
• Improved regulatory compliance levels as shown by consistent improvement in federal exam results.
• Decreased cost by implementing recurring programs for unit cost analysis, migration of apps to the cloud, vendor agreement renegotiation, and optimized budget review. Implemented application virtualization for more.

• Multinational investment bank and financial services corporation. Assets: $2.4T. Created web-based security software. Matrix managed projects / vendors to deliver systems integration.
• Resolved critical and visible system security flaw: Created design, code, implementation and documentation of security solution for TRx, a newly insourced customer-facing application used by Citi’s Fortune 100 and.

Warren, NJ, US

• Business Intelligence vendor of the WarpSales™ real-time Web-based sales lead qualification offering, a precursor to Google Analytics Impression. Peak annual revenue: $2.5M.Key member of leadership team that created.
• Delivered 52% revenue lift and 9 month schedule reduction upon J. L. Halsey EmailLabs solution integration.
• Grew partner program revenue through SalesForce integration.
• Raised systems availability beyond 99.9% and reduced cost by migrating infrastructure from Windows to FreeBSD UNIX in the firm’s “lights-out” datacenter. The migration improved performance by 25% and eliminated.

• Archetypical web-based foreign exchange trading services for retail & hedge fund markets. Was privately held.Key leadership team member. Most senior technologist. Led software and infrastructure support staff..
• Transformed the firm’s brand by creating disaster recovery plan and software that executed on 9/11/2001. When data center near Ground Zero was lost, all forex trading data were already backed up to the secondary data.
• Delivered 100% profitability increase upon implementation of straight-through processing integration with Goldman Sachs, Dresdner Kleinwort and ABN Amro FX desks. Productivity victory: Trading desk freed up to seek out.
• Drove revenue growth by expanding customer base through trading system application programming interface (API) to support automated hedge fund trading, and private branding features.

US

• Technology consultancy to the Fortune 500. Peak annual revenue: $2M.Built all facets of the startup. Senior member of firm’s sales team. Led technical team. Consulting architect and developer. Clients Included Merrill.
• Created products to facilitate consulting revenue: Software development tools. ERP reporting tools.

New York, New York, US

London, England, GB

Bachelor Of Music Program (Transferred), Performance

Bachelor And Master Of Music, Performance