Gordon Thompson Email & Phone Number

Lincoln, Gb

Provision, manage and maintain the global application portfolio

Responsible for: EDI, Collaboration Tools, SW Development, Test Management, Release Management, Service Transition

Accountable for Group IT Delivery QA, Test Management, Release Management and Service Transition

Through this role I provide leadership in Test, Change and Release Management for one of the largest third party logistics organisations in the UK & Ireland. I have end to end accountability for managing the quality and governance of all changes being made to the companies IT Estate. My role in Test Management ensures that the right specialists are brought together at the right time to execute the principles defined in the test framework, and that customers and senior stakeholders have sufficient assurance that correct testing techniques are being applied appropriately to their respective business changes.My role in Change and Release Management ensures that all changes are properly planned, quality assured, correctly approved and managed appropriately with other ITIL processes prior to their deployment in the IT production environment.As a leader I am also a member of the IT Senior Management Team. My responsibilities here include understanding, influencing and supporting the direction and challenges we face as an IT Department.

Through this role I am accountable for leading the IT QA Function by defining, implementing and leading the QA Framework across IT. My role as IT QA Manager has the following objectives:• Lead 150 IT Staff through QA performance related change • Lead the development of process frameworks to provide optimised operational performance• Demonstrate IT operational compliance to key business controls with internal auditors • Facilitate external audits and demonstrate IT compliance to industry legislated controls• Lead business improvement through QA performance in SDLC and Change Management activities• Provide Operational Ownership for High Profile IT Risk Management Processes• Provide Operational Management for the execution of IT Security Controls

London, Gb

Through this role I provide leadership in Quality Management and Operational Change. I managed the defination and implemented the Quality Control and Performance Management Frameworks for both internal operations and external Partner Management. Other responsibilities include line management of the Quality Management Team, and quality alignment to Business Continunity and Risk Management.

London, Gb

Through this role I provided leadership and strategic direction for the VFUK Devices Product Validation Team including operational process management, Performance KPIs, stakeholder and customer management, £1.2M operational Budget Management, Quality Assurance and Team Development.

Through this role I was responsible for Project Management, Strategic Planning, and Global Field Trial Test Execution on cellular handset technology, including Layer 2 and Layer 3 signalling analysis in line with ETSI/3GPP core specifications. I also represented NEC in the Field Trial Agreement Group for the Global Certification Forum

Chicago, Illinois, Us

Through this role I provided post manufacturing engineering support and issue resolution for motorola GSM BTS 900/1800MHz radio subsystems and GSM 900/1800MHz processing modules.

Detachment Commander of a field operated radio site, responsible for ensuring full operational deployment, including management of six crew member soldiers. Provided network support services in Northern Ireland, including first line diagnostics, solution implementation and network coverage analysis.Conducted Field Trials for the optimisation of N.Ireland military fixed and mobile network communication systems.

Bsc Hons, It & Management

Btech Onc, Electrical And Electronic Engineering

City & Guilds, Mechanical Engineering

Secondary Education

Msters Diploma, Business Performance & Change Management