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I am a multi skilled, highly motivated technology engineering manager. I believe in getting results through positive energy and collaborative effort and I am committed to building high performing teams that focus on business goals through staff engagement and process improvement. I have successfully led several change initiatives in different organisations to bring about business benefit through improved operational performance.
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Head Of It Operations And CybersecurityFrontier Agriculture Jan 2023 - PresentLincoln, Gb -
Global It Operations DirectorDyson Technologies Jul 2018 - Jun 2023Provision, manage and maintain the global application portfolio
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Head Of Dev & QaDyson Technologies Oct 2017 - Jun 2023Responsible for: EDI, Collaboration Tools, SW Development, Test Management, Release Management, Service Transition
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Head Of QaDyson Technologies Jul 2017 - Jun 2023
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Qa ManagerDyson Technologies Nov 2016 - Jun 2023Accountable for Group IT Delivery QA, Test Management, Release Management and Service Transition
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Global It Director (Development And Operations)Dyson Technologies Nov 2018 - May 2023
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Global It Director Application Development And OperationsDyson Technologies Nov 2018 - Jan 2023
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Head Of Test Strategy, Change And ReleaseWincanton Gmbh Nov 2012 - Oct 2016Through this role I provide leadership in Test, Change and Release Management for one of the largest third party logistics organisations in the UK & Ireland. I have end to end accountability for managing the quality and governance of all changes being made to the companies IT Estate. My role in Test Management ensures that the right specialists are brought together at the right time to execute the principles defined in the test framework, and that customers and senior stakeholders have sufficient assurance that correct testing techniques are being applied appropriately to their respective business changes.My role in Change and Release Management ensures that all changes are properly planned, quality assured, correctly approved and managed appropriately with other ITIL processes prior to their deployment in the IT production environment.As a leader I am also a member of the IT Senior Management Team. My responsibilities here include understanding, influencing and supporting the direction and challenges we face as an IT Department.
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It Quality Assurance ManagerIng Direct Uk Mar 2012 - Oct 2012Through this role I am accountable for leading the IT QA Function by defining, implementing and leading the QA Framework across IT. My role as IT QA Manager has the following objectives:• Lead 150 IT Staff through QA performance related change • Lead the development of process frameworks to provide optimised operational performance• Demonstrate IT operational compliance to key business controls with internal auditors • Facilitate external audits and demonstrate IT compliance to industry legislated controls• Lead business improvement through QA performance in SDLC and Change Management activities• Provide Operational Ownership for High Profile IT Risk Management Processes• Provide Operational Management for the execution of IT Security Controls
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It Quality ManagerVodafone Apr 2010 - May 2012London, GbThrough this role I provide leadership in Quality Management and Operational Change. I managed the defination and implemented the Quality Control and Performance Management Frameworks for both internal operations and external Partner Management. Other responsibilities include line management of the Quality Management Team, and quality alignment to Business Continunity and Risk Management. -
Product Validation ManagerVodafone Jun 2006 - Apr 2010London, GbThrough this role I provided leadership and strategic direction for the VFUK Devices Product Validation Team including operational process management, Performance KPIs, stakeholder and customer management, £1.2M operational Budget Management, Quality Assurance and Team Development.
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Principal EngineerNec Technologies Uk Ltd Oct 2000 - May 2006Through this role I was responsible for Project Management, Strategic Planning, and Global Field Trial Test Execution on cellular handset technology, including Layer 2 and Layer 3 signalling analysis in line with ETSI/3GPP core specifications. I also represented NEC in the Field Trial Agreement Group for the Global Certification Forum
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Bss Test EngineerMotorola Oct 1997 - Oct 2000Chicago, Illinois, UsThrough this role I provided post manufacturing engineering support and issue resolution for motorola GSM BTS 900/1800MHz radio subsystems and GSM 900/1800MHz processing modules. -
Junior NcoRoyal Signals (British Army) Jul 1990 - Aug 1996Detachment Commander of a field operated radio site, responsible for ensuring full operational deployment, including management of six crew member soldiers. Provided network support services in Northern Ireland, including first line diagnostics, solution implementation and network coverage analysis.Conducted Field Trials for the optimisation of N.Ireland military fixed and mobile network communication systems.
Gordon Thompson Skills
Gordon Thompson Education Details
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The Open UniversityIt & Management -
Swindon College Of Higher EducationElectrical And Electronic Engineering
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Fermanagh College Of Further EducationMechanical Engineering
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Enniskillen High SchoolSecondary Education
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The Open UniversityBusiness Performance & Change Management
Frequently Asked Questions about Gordon Thompson
What company does Gordon Thompson work for?
Gordon Thompson works for Frontier Agriculture
What is Gordon Thompson's role at the current company?
Gordon Thompson's current role is Global IT Operations Director.
What is Gordon Thompson's email address?
Gordon Thompson's email address is go****@****o.co.uk
What is Gordon Thompson's direct phone number?
Gordon Thompson's direct phone number is 077662*****
What schools did Gordon Thompson attend?
Gordon Thompson attended The Open University, Swindon College Of Higher Education, Fermanagh College Of Further Education, Enniskillen High School, The Open University.
What skills is Gordon Thompson known for?
Gordon Thompson has skills like Testing, Change Management, Business Process Improvement, Quality Assurance, Telecommunications, Mobile Devices, Project Management, Management, Quality Management, Stakeholder Management, Project Delivery, Itil.
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