Gordon Woo Email & Phone Number

Hong Kong Sar

Hong Kong Sar

Finance and Procurement Transformation Implementation; Real Estate, Hospitality Sector• Led two workstreams focused on developing a PowerBI dashboard and rationalizing reports across three business units, which included identifying and assisting in the development of key performance indicators (KPIs) for the dashboard, as well as creating related training materials, and rationalizing 30% of the total volume of reports.• Developed a PowerBI Dashboard focused on KPIs related to daily operations and conducted data standardization across 3 regions (HK, Singapore, Australia)Finance and Procurement Transformation Study; Real Estate, Property Management; Hospitality Sectors• Conducted in-depth interviews with key stakeholders, including executives and department heads, to identify pain points, review finance processes, and develop a 2+ year transformation roadmap for centralizing processes and optimizing the operating model across IT, finance, and procurement.Human Capital Management System, System Implementation; Entertainment & Betting Sector• Collaborated with stakeholders across 5 departments to gather functional requirements, and provided end-to-end implementation support including testing, configuration, vendor management, and change managementCarpark Transformation & Strategy Review; Property Management Sector• Gathered functional and technical requirements, and developed a transformation roadmap with short, medium, and long-term recommendations, including cost-benefit analysis and vendor analysisOmni-Channel Strategy Study; Automotic Sector• Led consumer journey research through executive and customer interviews, and provided recommendations on channel prioritization and enhancing omnichannel customer experience

Hong Kong Sar

Rostering and Time & Attendance (RTA) System Implementation; Entertainment & Betting Sector (HK)• Supported system implementation as a functional consultant across 30+ departments, handling responsibilities from planning to maintenance, including project planning, stakeholder management, requirements gathering, testing (SIT & UAT Support), development of change management materials, cutover, and post go-live support.Rostering and Time & Attendance (RTA) System Implementation; Entertainment & Betting Sector (CN)• Provided functional consulting support for system implementation across 5 departments, covering system configuration, development of change management materials, testing (SIT & UAT Support)), cutover, and post go-live support.