Kathryn Gorman Email & Phone Number

San Diego, CA, US

San Diego Metropolitan Area

• Effectively communicate with customers while running a register. Act as a friendly resource for customers to educate on store product.
• Ensured orders for product are timely and accurate to monitor inventory turns. Merchandise product on shelves to most effectively showcase product and anticipate consumer buying habits.
• Work independently to prioritize tasks while preparing store for opening & closing; break down morning shipments, organize product backstock in a way that is easily identified throughout the day, and ensure perishables.

West Glacier, Montana, United States

• Identified solutions to guest concerns regarding trip logistics to provide excellent and efficient customer service
• Familiarized myself and learned quickly how to process guest check-ins & inquiries through Arctic reservation system
• Applied prioritization and multi-tasking skills while managing guest inquiries via phone, in-person, and email; in addition to processing customer in-store orders and merchandising store product

Greater San Diego Area

• Create new processes to incorporate hiring and payroll actions of over 100 student employees into departmental student services office; collaborate with campus peers to transition paper processes to online tools, such.
• Implement new campus-wide Payroll system (PeopleSoft) to maintain data and complete entries for student hires within department
• Liaise between students, instructors, and admin staff to oversee TA placement project in entirety; strategically determine placements for 200+ students/quarter in academic student employee positions
• Train peers on complete hiring process including Docusign, compliance with hiring regulations, and leading hiring meetings
• Effectively use Excel to run reports and organize data regarding student hiring trends and changes in applications

Boston, MA

• Collaborate with team members to ensure necessary paperwork is submitted and processed by Department of State mandated deadlines to compliantly place students in host families for their exchange year in the United States
• Build relationships with staff and over 200 volunteers nationwide to navigate difficult discussions on regulations and remain compliant with Department of State guidelines as a leading program in the industry
• Selected to onboarding new company staff members regarding compliance standards and regulations

Boston, MA

Allentown, PA

In addition to my final year of college, I dedicated 20 hours per week to working in the Career Center. In this role, I coordinated and marketed employer visits to campus for events such as on-campus interviews, info tables, and mock interviews. I acted as the liaison between employers, students, and the Career Center to create and maintain beneficial.

Bachelor Of Arts (B.A.), Business Administration, Communication And Media Studies, Cumulative Gpa: 3.56

Activities and Societies: 2016 Class Council (Chair of Signature Events), Adopt-a-Grandparent, French Club, Muhlenberg Dance Association

Study Abroad, Communication And Media Studies

For four months, I studied at Dublin City University during my Spring 2015 semester to further my degree in Media & Communications.

Study Abroad, Marketing And Media & Communication

Located in Aix-en-Provence, France, I studied at the Institute for American Universities (IAU College) for three and half months during my.

High School Diploma