Gorman Lam Email & Phone Number

North Hills, California

Responsible for Toys, specifically in Craft Activities, Large Plastics, Novelty Toys and Construction.

Mississauga, Ontario

• Responsible for Small Kitchen Appliances categories.

Mississauga, Ontario

• Forecast sales for daily business and flyer activity for every category taking into account seasonality, market trends, and competitive promotions.• Monitor store and DC inventory levels to ensure product availability and waste key performance indicators, using allocation tool.• Collaborate with vendor partners and maintained a consistent in stock in spite of various fill rate challenges• Work with stores, vendors, and merchant team to identify inventory opportunities and plan exit strategies to avoid potential residuals.• Determined optimal distribution for each store to support plans and/or respond to sales variances. • Maintain seasonal profiles and fine lines for the category.• Respond to all store inquires regarding inventory, flow, availability using various centralized applications.• Reviewed daily/ weekly on hand inventory vs sales at store level to achieve maximum sales• Coordinated with Buyers and Merchandising Assistants on a daily basis to determine merchandise plans to support the department sales plans and initiated purchase orders.• Analyze past and current business and provide recommendation to Replenishment Manager and merchandising on improvement opportunities. • Reviewed Supplier minimum's and recommend changes to the Replenishment Manager• Host commodity meetings with Category managers to discuss key metrics including in stocks, vendor fill rate, inventory status (Bin inventory, unproductive inventory, and promotional residue), Tab orders and other KPI’s.• Worked with buyers to understand and implement their merchandising strategies at store level

Mississauga, Ontario

• Manage and provide leadership to team of 5 direct reports• Coach team to develop functional skills and build on behavioural skills• Facilitate weekly presentations and meetings motivating and inspiring success• Provide high level of professional and personalized customer service• Create memorable customer experiences while providing customers with opportunities to save money• Demonstrate strong code of ethics while adhering to and protecting customer privacy