Daily Operations: Ensure the accurate execution of planned activities with support from Release Managers, Area Managers, Technical Team Leaders, and Product Owners.Client Leadership: Act as the primary Client Lead, managing programs and projects in the Financial Services sector.Release Management: Chair and manage the monthly Release Committee, updating top management on progress.Recruitment: Oversee the hiring process for employees and external collaborators.Training: Manage and guarantee the training processes for area personnel.Guideline Compliance: Ensure proper application of enterprise software development guidelines in collaboration with the CTO and CISO.Quality Assurance: Ensure software development complies with company-defined quality criteria (SONAR).Process Management: Guarantee the correct application of defined software development processes.Communication: Ensure efficient internal and external communication processes, utilizing company tools and processes (e.g., monthly newsletter).Crisis Management: Promptly handle critical situations with appropriate escalation processes.Performance Review: Periodically review and evaluate previously defined release KPIs and area processes.Employee Engagement: Conduct regular 1-to-1 meetings and area meetings to inform, communicate, and engage with the team.

* Definition, management and implementation of Product Portfolio Roadmap (Electronic Payments, Digital Signage, Transportation and eTicketing)* Periodic review and update of Product Portfolio Roadmap* Develop and maintain Product Portfolio budget* Perform periodic financial and budget review* Define, maintain and review strategies of Product Portfolio IT infrastructure, hosted both in our own IDC and external cloud service providers (Terremark, Telecom Italia, Amazon AWS)* Assuring local law compliancy working with legal department* Team activities planning based on Agile methodologies (Kanban/Scrum) – Atlassian suite.* Manage, lead and coach the Software Development Department (24 FTEs); technologies, frameworks and languages used: Java, AngularJS, MongoDB, PostgreSQL, Drupal, Wordpress, Android NDK, PHP, Python, .net, SQL Server, Talend, QlikView, Business Objects, Oracle, Mule.* Manage and review activities of our partners and suppliers.* Assure employees development through trainings, coaching, and empowerment* Definition, management and review of software life cycle through the adoption of Continuous Integration (Jenkins/Bamboo) and Continuous Delivery (ansible) approaches* Definition, management and review of Software Project Management (Agile methodologies – Scrum/Kanban)* Technology and processes harmonization and standardization* Demand Management providing qualified resources to Project Management department and Application Support department* Focal point for any technology related activity: design, consultancy and presale.* Mobility as a Service Expert.Team Dimension: 24 FTEs

Delivery Manager (in Public Sector and Public Health Care markets)* Manage and coordinate product and technical solution's design* Manage and coordinate product and technical solution's deployment and delivery* Manage budgets and delivery plans* Manage and coordinate the support activities of the team in respect of ITIL standards* Hire, review and coach the team members, either internal or contractors* Manage contracts with vendors, for products and resources* Support business in the RFP process and any other pre-sale activity* Support marketing dep. assuring the team provides necessary support for demo environment, technical documentation, market analysis and product positioning.* Participate and coordinate periodic quality auditDelivery Team dimension: 12 FTEs

Business and Team Manager4 internal senior resources + contractors

Team Manager7 internal resources

Project manager for Public Sector

Activities within WW Support organization as Project Manager and Team Leader.Focus on eBusiness projects and eBusiness Metrics.

Support and project management activities