As partner at Unemployment Tracker, I introduce clients to our unemployment claims management software. We provide companies with a cloud-based solution that allows them to access all of their UI data from any device. I assess clients’ unique business needs and create a custom program that addresses their specific challenges. Our user-friendly dashboard helps our clients use their time more efficiently and avoid unnecessary overpayments. I enjoy helping people find creative solutions for their unemployment insurance management concerns; please contact me if you have any questions.

Teamed with Executive Leadership to bring respectability, new direction, and increased effectiveness to the Human Resources Department in the eyes of all stakeholders.**Crafted new strategies to maximize internal and external recruiting efforts, while eliminating ineffective and costly existing candidate sources. This process has resulted in upgraded talent, with significant reductions in recruiting costs and employee turnover. **Utilized a number of state and local resources to identify and utilize alternative staffing opportunities and employee assistance organizations.**Identified organizational training and development needs to better facilitate and track job specific training. Designed organization-wide training programs in client service, supervision, legal compliance, and safety. Completely re-designed and updated new hire orientation program.**Implemented a program to update and maintain job descriptions for all organizational job titles. Developed KSA's and other criteria necessary to utilize the job descriptions in conjunction with personnel evaluations, recruiting, compensation, employee development, and disciplinary activity. **Utilized market analysis to make recommendations on the development and implementation of an organization wide compensation and classification program to make Shanty Creek Resorts competitive in the marketplace, while satisfying all FLSA and other legal requirements. **Developed and facilitated the implementation of strategies and tools to enhance and improve communication channels within the resort, with a strong emphasis on improving communication at all levels of the organization.**Worked to redevelop existing policies and procedures to ensure legal compliance and alignment with overall vision and values of new ownership, including a new employee manual, sexual harassment/discrimination policies, drug screening program, and much more.

I was the owner of this business software solutions company specializing in providing employers, outsourcing groups, and employer groups with tools to manage and control their own unemployment insurance costs.

Developed and implemented an Unemployment Insurance cost control program for an employer with over 15,000 employees operating in 43 states and administering over 4600 unemployment claims, with charges in excess of 5 million dollars annually.**Created and managed training program for branch office and corporate personnel in areas such as basic unemployment knowledge, supervision, communication, documentation, and employment law.**Audited and amended employer policies and procedures to ensure compliance with state and federal employment laws including Unemployment Insurance, Worker's Compensation, EEO, collective bargaining, and many others.**Involved in analyzing job descriptions for appropriateness in regard to KSA's, compensation, worker's compensation, safety, and training needs.**Routinely interacted with high-level executives within the hierarchy of organization, clients, and State/Federal government to provide information, lobby for change, and to protect the employer's interests.**Represented the employer at hundreds of unemployment hearings in more than 22 states winning 97%.**Reduced employer unemployment charges and costs by over 25 percent in two years, saving the organization hundreds of thousands of dollars each year. Began branching out to offer Unemployment Insurance cost control services, through Trillium, to their clients and other organizations on a for fee basis.

Engaged in extensive public contact with claimants, employers, and other government agencies to make secure necessary evidence and make eligibility decisions regarding claimant eligibility for benefits.**Audited claims and eligibility decisions to locate and correct errors in billing, reporting, and other areas.**Coordinated with liability/fraud investigators, administrative law judges, multi-claimant unit (union issues) and other various departments within the State of Michigan to ensure that proper decisions were being made.**Engaged in training new and existing staff in areas of unemployment law and decision-making, supervision, time management, and other skills training subjects (MBTI, 7 Habits facilitator, conflict resolution, etc.).**Involved, on a volunteer basis, in analyzing job descriptions and compensation levels in regard to union collective bargaining agreement and upcoming contract negotiations.