Jay Gossett Email & Phone Number

COO ➞ I am an accomplished operations leader with 15+ years of demonstrated success in analyzing, developing, and implementing strategies that help businesses achieve short-term and long-range goals. As a tenured professional in facility operations in the events and entertainment industry, I have a strong attitude for managing in fast-paced and changing environments. I am a collaborative leader who works across departments to ensure alignment of resources and goals.My most recent success can be seen in my role as the Director of Operations for The Long Center for the Performing Arts, where I worked to streamline operations to reduce labor costs, increase efficiency, and drive continuous improvement across the organization. While in this role, I established processes that helped the business transition operations during the 2020 Pandemic closures and created procedures that allowed the business to reopen safety and ahead of competitors. SELECTED CAREER HIGHLIGHTS✔ Established and grew the Safety & Security department, including developing training programs and curriculum that were implemented company-wide.✔ Drove continuous improvement to employee engagement and increased morale by creating internal campaigns for 500+ team members.✔ Served as the liaison between the business, the community, and City officials, resulting in an improved image in the community; received just 1 complaint out of 25+ concerts.KEY AREAS OF FOCUS☑ Operational Leadership☑ Strategic Planning & Execution☑ Continuous Improvement Efforts☑ Turnarounds☑ Building Positive Cultures☑ Key Performance Indicators (KPI)☑ Project & Program Management☑ Policy & Procedure Development☑ Budgeting, Forecasting & P&L Management☑ Executive-level Reporting***************************************I’m always open to expanding my network and connecting with other top professionals. Please add me as a connection and contact me at: ➞ EMAIL: gossettjp@gmail.com

Listed skills include Management, Training, Event Management, Time Management, and 23 others.

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  Texas Tech University - Rawls College Of Business

  Management & Marketing