James Goss Email & Phone Number

Menlo Park, Ca, Us

Menlo Park, Ca, Us

Rochester, Minnesota, Us

• Planned and conducted remote generative, formative, and summative user experience studies on digital health products• Worked with cross-functional partners including designers, engineers, PMs, writers, and clinicians and presented actionable insights to key stakeholders • Primary skills used: user interviews, concept testing, usability testing, and literature reviews

Morristown, Nj, Us

• Planned and conducted remote formative and summative user experience studies on AI-powered medical devices• Worked with cross-functional partners including designers, engineers, PMs, legal, writers, and clinicians • Primary skills used: user interviews, concept testing, usability testing, landscape analyses and literature reviews

San Jose, California, Us

• Usability study design and protocol development• Usability study moderation• Formal formative and summative study reporting to the FDA and presentation of findings to clients• Survey development and analysis• Heuristic evaluation of hardware interfaces and instructional material• Contextual inquiry • Collection and analysis of qualitative and quantitative data • Project management for multiple usability study recruitment projects including multi-site studies, rare diseases, and managing sub-contractors. • Independently developed novel recruitment sourcing methods that dramatically increased the frequency of recruitment and the quality of the recruits.• Independently developed a novel system of remotely assessing capacity to consent for vulnerable study populations to comply with human subjects research regulations

Phoenix, Az, Us

• Robust knowledge building and customer-centric ideation, driving development of a pioneering business model that integrates online self-directed learning, corporate training, and on-the-job training• Executed data collection, analysis, and action-oriented reporting on best practices for online learning managements systems, workforce development programs, corporate training, labor markets, and curriculum development• Lead architect and author of a large government grant proposal • Delivered quarterly invoices for government grants

Chicago, Il, Us

• Undergraduate psychology and anthropology professor with responsibilities for both in-person and online instruction and curriculum design and instruction• Areas of expertise include human development, psychopathology, linguistics, culture

• Ethnographic research lead, including design, analysis and reporting to shape mobile healthcare application, with focus on UX design, workflow, and curriculum design

• Independently created novel diagnostic instrument for schizophrenic language and gesture which is currently utilized by psychiatrists to identify schizophrenia in adolescents• Designed and implemented experiments on non-verbal behavior and identified productive arenas for unique research in mental health space, leading to improved understanding of patient experience in disease state• Conducted extensive literature reviews and meta-analysis of current clinical knowledge• Qualitative and quantitative analysis of language and gesture production• Disseminated findings to audiences of mixed backgrounds through published articles and presentations at international conferences

• Executed 3-year team evaluation of public housing and healthcare programs for homeless women with severe mental illnesses utilizing survey research and ethnography, with publication of customer-centric recommendations for attracting more clients to public health and housing services

Seattle, Wa, Us

• Managed project logistics for longitudinal evaluation of best practices for treatment of brain injuries• Responsible for data collection, data analysis, subject recruitment, and database management • Sourced a new revenue stream for an affiliated non-profit foundation • Designed and produced content for a monthly newsletter distributed to the general public

Doctor Of Philosophy (Phd), Comparative Human Development (Blend Of Psychology, Anthropology, Biology, Linguistics, Sociology)

Bachelor Of The School Of Foreign Service, International Relations