Founder of Critical Elements an Innovative specialist Sales Performance Consultancy who improve organisational sales results by changing sales behaviour.What clients say about Steve:“I’ve worked with Steve for 5 years and I absolutely acknowledge him as an authority on sales capability and an excellent coach"Derek Flynn, Sales Director, Microsoft Business Solutions UK"I have been lucky to work with and be coached by Steve over the last 4 years, without doubt this has made me a far more effective coach and leader." Charles Senabulya, VP, SAS UK & IrelandSales leaders and managers cannot be expected to recognise a good idea unless it is presented to them by a good salesman, like Steve. Who I've partnered with for a number of years, because he truly makes a difference to the bottom-line of the companies and behaviour of their management teams I work with. He is an authority on helping drive positive change in the behaviour of sales leadership and management, as well as sales people. Easier said than done, but Steve's approach really connects with his audience, is sustainable and does drive results.Jeremy Baker, Head of Sales Enablement – EMEA, Thunderhead.comTheir process is quite different to anything I’ve seen before and whilst it’s a longer engagement it does deliver results!” Simon Drake VP of sales, Hitachi-Solutions Europe"Steve has been working with DHL in assisting to build the skills and competencies of our sales management team, through a strategic training plan involving workshops for Sales Management & Coaching Skills. Steve’s style is perfect as he combines his experience and knowledge, with strong facilitation skills, ensuring that all participants are involved. I would highly recommend him for similar training programmes." Julia Powell - Head of Customer Experience Management - DHL Express