Gouled Elmi Email & Phone Number

• Assists customers in the selection of ZWILLING merchandise, while providing information about the product, materials, technology and functionality.
• Ensures customer service standards are upheld by listening to customers' wants and needs, providing product information as required.
• Drives and closes sales by utilizing ZWILLING selling techniques completes customer sales transactions.
• Maintains store appearance and assists in processing and replenishing merchandise.
• Helps to support and create a team environment.
• Adheres to the ZWILLING's brand values and Sales Associate competencies.

• Delivered superior and consistent network services tailored for Consumers or Business
• Sold electronics and recommended products based on customer or business needs
• Worked closely with teammates to ensure the store is running at its peak operationalperformance
• Proven success in a sales role, ideally within Bell/Virgin/Lucky telecommunications, BellFibe Internet, and Bell Fibe TV
• Worked in a fast-paced environment that requires a high degree of multi-tasking.
• Met and exceed monthly sales targets.

• Providing excellent customer service when handling incoming calls.
• Promote Rogers products and services.
• Take appropriate action to efficiently resolve issues.
• Identify customers need for additional Rogers's products and services.
• Meet established productivity objectives.
• Receive and incorporate feedback to improve personal and business performance.

• Deliver superior and consistent network services tailored for Consumers or Business.
• Sold electronics and recommended products based on customer or business needs.
• Continuously develop strong customer rapport, and establish sound business relationships, resulting in high customer returns
• Consulting customers in regards to Credit Card application (Rogers Mastercard)
• Handle all issues and concerns regarding customer’s inquiries.
• Meet and exceed monthly sales targets.

• Provide general information regarding the legal responsibilities of drivers with respect to reporting a motor vehicle collision (MVC) to Police & Insurance Companies.
• Accurately and efficiently entering information into custom software systems to produce MVC reports for distribution to relevant stakeholders, including police, insurance companies, and the Ministry of Transportation.
• Evaluate whether an MVC meets the eligibility requirements to be reported at the collision reporting centre (CRC).
• Verify driver documents (license, ownership and insurance).
• Interview drivers to determine collision details
• Data enter information using custom software in order to produce MVC report for Police, Insurance and MTO.

- Observed the level customer service provided by the staff- Communicated with healthcare professionals, and patients to maintain professional relationship- Understanding of the medical terms and language- Learn to properly sterilized dental equipment and examination room in accordance with infection control policies

• Greeting customers, responding to questions, improving engagement with customers and providing outstanding customer service.
• Operating cash registers, managing financial transactions, and balancing drawers.
• Achieving established goals.

- Ensured that all guests received a warm greeting at the register.- Scan, bag and load purchases; process cash, voucher, and credit card transactions- Met or exceeded item-per-hour and scanning goals (processing numerous of customer transactions daily) while balancing drawer at the end of each shift. - Help with stocking and replenishing meals/drinks to.

On-Call Position- Providing assistance at large-scale conferences and special events. - Performing various roles to fit each client’s specific needs for the event: Registration agent, Silent Auction host, Placement Services Representative. - Notable Event: 2015 Real Estate Expo, 2016 Dentistry Conference, 2016 Real Estate Expo, 2017 Ontario Dental.

• Greeting customers and responding to any questions, as they entered.
• Confirming with a sale associate, if we had a specific item that a customer wanted to buy. Ordering and replenishing items, whenever, an item sold out during holiday season.
• Responsibilities included identifying, restocking, taking inventory, keeping records and sorting items to its place.