Gourav Chhetri Email and Phone Number

* System knowledge* PNL* Inventory management * Cost control * Forecasting* LSM* Scheduling * Customer satisfaction* Maintaining the brand standard*Employee relations

* Exhibit thorough knowledge of foods, beverages, techniques and guest interactions.* Worked collaboratively with team, supervisors to set goals and par for weekly forecasting as related to sales and purchasing.* Counsel and discipline staff when necessary.* Scheduled and trained employees and ensured proper coverage.* Checked restaurant on daily basis to ensure cleanliness, high quality food and food presentation.

*Provided excellent guest satisfaction and increased productivity standards by utilizing available resources.*Regularly greeted customers, took reservations, served food and beverages and solve complaints if any. *Made supply, food and beverage orders and prepared Sales reports.*Supervised rotating shifts and stocking merchandise.