I am a motivated IT professional with a strong foundation in networking and system administration, currently pursuing CCNA certification. With a Bachelor’s degree in Computer Applications and ongoing studies in data analytics, I am building my knowledge in IT systems, networking concepts (IP addressing, DNS, DHCP), and basic troubleshooting. My experience as a Customer Service Associate at Amazon enhanced my problem-solving skills and ability to communicate complex technical issues clearly to non-technical users.I am seeking an entry-level role in network engineering, network administration, or system administration where I can apply my understanding of networking protocols, system configuration, and troubleshooting. I have hands-on experience with Active Directory, Windows OS, Amazon Workspaces, and basic network security practices. My strengths include strong analytical skills, attention to detail, and a commitment to delivering efficient, high-quality technical support.With my adaptability, passion for technology, and continuous learning, I am eager to contribute to a dynamic IT team while further developing my skills. I am confident that my dedication and technical foundation will make me an asset to any organization in need of entry-level network or system administration support.If you are interested in working with me, please feel free to contact me via LinkedIn or email me at work.gouravrawat@gmail.com