Coordinated and analyzed complex scheduling data to optimizeresource allocation and workflow efficiency.Managed and delivered jobscheduling solutions to over 500 clients, ensuring high clientsatisfaction and retention rates via Salesforce.Developed and maintained reports to track key performance indicators(KPIs) and provided data-driven insights to stakeholders.Utilized data analysis and visualization techniques to identify trendsand areas for… Show more Coordinated and analyzed complex scheduling data to optimizeresource allocation and workflow efficiency.Managed and delivered jobscheduling solutions to over 500 clients, ensuring high clientsatisfaction and retention rates via Salesforce.Developed and maintained reports to track key performance indicators(KPIs) and provided data-driven insights to stakeholders.Utilized data analysis and visualization techniques to identify trendsand areas for improvement.Designed and implemented automated workflows using StonebranchUniversal Automation Center (UAC) to streamline business processesand increase efficiency. Show less

Spearheaded a team of 10 people to successfully complete 5infrastructure projects, resulting in a 20% increase in client satisfaction.Implemented cost-saving measures in project execution, resulting in a15% reduction in overall project expenses.Streamlined project timelines by 25% through efficient resourceallocation and strategic planning which led to the introduction of thefirst electricity driven locomotive in the state of Assam, India.