• Leadership and Mentorship: Led and mentored a team of 30+ content analysts, ensuring they consistently deliver high-quality work while maintaining morale and motivation.• Global Project Management: Successfully managed the offshoring of a US project to India, overseeing the seamless onboarding of 18 team members and ensuring smooth integration into operations.• Quality Assurance and Performance Monitoring: Implemented quality assurance strategies and refined guidelines to enhance team performance. Monitored agent productivity and ensured adherence to quality standards.• Cross-functional Collaboration: Collaborated with cross-functional teams to address complex stakeholder requests to ensure alignment and smooth project execution to deliver effective solutions.• Project Management and Analysis: Completed ad hoc projects on time, delivering datasets and statistics to stakeholders. Actively contributed to project guideline enhancements based on data-driven insights and analysis.

• Worked as a Point of Contact (POC) for a team of 28 members.• Reviewed content that was serviceable over the client's ad network.• Analyzed content for effective quality assurance based on a set of internal policy guidelines.• Performed content quality checks to meet the expected standards before it went live on the search engine.• Identified potential risks based on sensitive events or current news to ensure thecontent is family-safe to avoid the negative impact of the information.

• Reviewed content that is serviceable over the client's ad network, seen by users.• Analyzed content based on internal policy guidelines for effective quality assurance.

• Planned and executed content for Yattsi's marketing materials and user/interpreter manuals.• Developed brochures, articles, flyers, sales sheets, pitch presentations, signs, and banners.• Delivered documents and data related to the media landscape of the healthcare and language service industry.

• Managed the quality of contract data analysts’ outputs, performed deep analysis of their results, and extracted data trends to create regularly scheduled and ad hoc reports.• Planned, tracked issues, and regularly communicated with the client team lead.• Provided project-related training to resources and highlighted training needs.• Collaborated with teams across Europe and APAC to ensure tasks were completed on time.• Collaborated with stakeholders to develop and administer training on processes, policies, and procedures.

• Verified location accuracy on maps by applying critical thinking to validate GPS coordinates and address for maintaining the vendor data quality.• Analyzed data quality of web mapping service for a fortune 500 company, to ensure the accuracy of vendor data.

• Performed data quality check for a web mapping service to ensure the vendor data is accurate and up to date.• Verified location accuracy on maps for global datasets of wide-ranging businesses like public libraries, restaurants, parks, sports stadiums, hospitals, etc.

• Wrote company bio and brand profiles for fashion brands and celebrities in the fashion industry.• Identified connections between the fashion designers, executives, and brands in the fashion world and organized information within the database using Squarespace editor.• Promoted WearBase website through social networking channels.

• Wrote content for the UK-based wholesale forum by providing in-depth information specific to the queries posted by the members, thereby helping them establish their business in the UK and the rest of the world. Some of my key responsibilities involved searching suppliers according to the user’s location, verifying the authenticity of the supplier, and finally summarize all these details in a comprehensive forum thread of 300-500 words. • Created SEO-optimized titles for forum threads by checking the keywords on Google keyword planner and targeting them according to their PageRank. • Managed a team of 4 members, by training them on the project, assigning and supervising their tasks along with reviewing and editing their forum threads to ensure quality. Responsible for achieving the weekly and monthly project target for the team.