Govardhana Patcha Email & Phone Number

New York, United States

• In this period at DBI, I have been working as a Salesforce Developer and Administrator. • Conducted Due Diligence on Real Estate Mortgage Data from various vendors, handling data loading into Salesforce CRM.• Collaborated with trade managers to generate reports and dashboards, contributing to the closure of multiple trades, counting over 50+ trades and 6,000+ in borrower settlements.• Led campaigns to Note Buyers and Borrowers using Salesforce Marketing App.• Implemented automation using Conga Composer for report generation and DocuSign for eSigning documents.• Configured profiles, roles, and permission sets; utilized change sets for ongoing org enhancements.

New York, United States

• Integrated Conga Composer and Docusign with Salesforce to streamline document creation and agreement processes.• Customized Salesforce to meet business modeling requirements, covering Model, View, and Controller aspects.• Developed Apex classes and triggers to support Salesforce customization.• Configured sharing rules for extended record accessibility.• Set up Web-to-Lead, Web-to-Case, and email-to-Case; implemented borrower follow-up wizard using Visualforce and Apex.• Established community portals for limited data access by Investors and Note Buyers.

Lebanon, New Jersey, United States

Guided Tibco programming project with a 10-person offshore development team; drove cohesive and efficient execution.Played a crucial role in the COMET project, a key initiative aimed at digitizing and automating Purchase Order processes across 20+ global B2B partners.Specialized in the Order-to-Cash (OTC) module, enhancing the transaction process for over 100 external customers.Developed robust interfaces that enabled external customers to seamlessly submit Purchase Orders.

Master Of Computer Applications - Mca, Computer Science, A

Activities and Societies: Cricket

Bachelor Of Science - Bs, A

Activities and Societies: Scout, Cricket