Computer Science Intern
Y-It (Pty) Ltd
Durban, Kwazulu-Natal, South Africa
As a Computer Science Intern at Y-IT, I successfully completed the Y-IT training and testing program, gaining proficiency in essential IT skills. I engineered and deployed a Microsoft 2019 server, integrating Hyper-V for virtualization and Acronis for backup management, and utilized Server Manager for operational oversight. My role involved contributing to the server room operations at Bay Union and SATAB, supporting critical infrastructure and ensuring seamless network and server functionality. I provided technical support, including on-site assistance for client setups, and conducted comprehensive server maintenance tasks to ensure data integrity and system resilience. Additionally, I served as a Remote Technician, employing tools such as TeamViewer and Mimecast to facilitate administration tasks and resolve IT-related inquiries. I also managed and supported a team using Microsoft 365, executed upgrades and repairs on laptops and desktops, enhancing system performance and user experience.