Govind Sreeram Email and Phone Number

Capital Markets - Financial Services

• Called the customers on day-to-day basis, sent emails and provided financial services to the customers along with reports and presentations that were to be made or presented. • Exercised upon incoming emails by the customers and at same time tacking with the problematic customers who were not making the payments on time.• Provided essential details to the TS and ASM for the orders that were kept on hold.• Proactively managed the communication between AR, CSR, Sales Team and HILTI Centre for LPO issues.• Held meetings with the sales department on monthly basis to gauge the performance and to set targets for the upcoming trimesters.• Held meetings with customers for payment reasons and to decide about the future in terms of collections as well as sales.• Worked deliberately on SAP for clearing of cheque (PDC & CDC), preparing the periodic statements, processing credit application and raising/closing of CCN.• Handled accounting practices such as Statements of Accounts on PDF & Excel files, revision of Invoices and Pro-Forma Invoices for LCs

• Identifying and studying key processes involved in customer service and quality team.• Identifying issues involved in the CIPP calling (passport and visa details update) process alongside suggesting measures to solve them.• Hands on experience on migrated RAINBOW platform used at Citibank.• Suggesting BRPS - business process re – engineering to improve the internal flow of CIPP call, credit cards reported lost/stolen, printing letters and post dated Cheque to be returned to customers.

Understand the nature of payroll procedure in Indian oil corporation Ltd and know the concept of Taxation system In India.Studying the Government rules and regulations related to taxation system.A study of direct and indirect taxes with reference to Indian oil Corporation Ltd. Role of SAP and also covering taxation (Direct and Indirect taxes) of Indian oil corporation ltd.

• Competition Analysis: Comparing the financial performance of the company with its peers.• Analysis of Distributors performance and working out their profitability.• Assisting in the Sales and Promotional activities. • Promotional Cost Management.• Retailers/Brand Coordination.• Liaising with existing as well as potential customers.• Assisting Finance Manager in the working of a new Business plan