Govindan Murthy Email & Phone Number

Bengaluru Area, India

Bangalore

Analyze design, modify and support computer systems and subsystems.Consult with client office on computer infrastructure needs to determine hardware and software purchases.Install, execute and support systems software and hardware products.Troubleshoot issues and interact to discuss projects, technology solutions and respond to questions on systems and technologiesAssess technology enhancing systems.

Bengaluru Area, India

 Monitor the execution of strategies, kept up to date with the new technology and researched latest Information technology market trends. Assisted clients with IT solutions; prepared written reports on solutions offered. Recommended the purchasing of new IT systems, presented new IT features/software and reported project progress to the managementProjects Handled:Vasavi Hospital: IT Infrastructure co-ordination for Data, Voice, Wi-Fi, Access control, CCTV, Public Address System, Nurse Call System, Fire wall, Biometric system, Hospital management system. It consist of all Active & passive components.Achievement: Special award from the client for completing the project. Edify School: Security system (CCTV).Vasavi Vidyanikethan School: Microsoft licensing and co-ordination on IT infrastructure.

Bengaluru Area, India

Analyze design, modify and support computer systems and subsystems.Consult with client office on computer infrastructure needs to determine hardware and software purchases.Install, execute and support systems software and hardware products.Troubleshoot issues and interact to discuss projects, technology solutions and respond to questions on systems and technologiesAssess technology enhancing systems.

Bengaluru Area, India

 Maintenance of Laptops, Desktops and Servers Requirement gathering to manage Design to Delivery processes Product Management, Quality Assurance  Special focus on developing a scalable and robust architecture Customer As-Is process understanding and providing a value proposition with the product and solution Co-ordinate and support Pre-Sales activities Productizing the architecture and reusing components for other frameworks. Involved in executing and managing User Acceptance Testing (UAT), Quality Assurance (QA) in reviewing Test Procedures and Test cases, reviewing and maintaining Test script. Proficient in developing Use Cases, User manuals, Sequence Diagrams, Collaboration Diagrams, State Diagrams, and Activity Diagrams based on tools like MS Visio, Cordys, MS Word and MS Excel. Knowledge of Business Requirement Documents (BRD), Functional Specification Documents (FSD), Use Case Specifications, and Requirements Traceability Matrix across the project deliverables.Projects Handled:Madura Fashion Limited: ARS (Auto Replenishment System), Returns Management, Planning Tool.Wipro Consumer Care Limited: Lead to Order Management, Dealer Portal, Vendor Portal and Customer Service desk.Wipro Infrastructure Limited : Vendor Portal implementation.Sterlite Technologies : Partner Portal, Reverse Auction and Customer Service DeskMyntra.com: Vendor Portal implementation.Aditya Birla Retail Limited (MORE): Auto Replenishment System implementation.GE Power Systems: Service Desk implementation.

 Involved in Process Migrations and Oracle Application Testing (Mainly for procurement).  Planning/Securing delivery through transforming strategic plans into workable solutions and benchmarking performance against key operational targets/goals Involved in defining global Procurement policies, practices and procedures.  Managed Purchasing Operations across all regions GPO (Global process owner) for procurement process First level support of procurement globally Designed reports for all procurement activities (TAT, PO cycle time, Productivity etc.) Training Manager for procurement. Prepared desk manuals and training material for procurement. Highlight potential issues during merger and amalgamations of new companies and ensure smooth transition and updating Operations Procurement Website.  Simplifying categorization of commodities, suggesting alternatives and leavers to sourcing team by developing and tracking spend analysis for ongoing category management program and identifying commodities which can be cataloged.  Suggesting solutions for moving high spend strategic commodities that can be sourced through global / regional preferred vendors. Performance measurement of preferred vendors from tactical view.  Promoting extensive use of electronic workflows, automation in iProcurement and iSupplier portals. Helping requestors and suppliers on boarding such portals by developing requisite training materials and prioritize IT projects enhancements based on cost savings, customer impact and headcount requirements and provide feedback during implementation.  Improving TAT and end user satisfaction by reducing requisition to PO cycle, improving payable outstanding and vendor paid on time percentage and reducing number of enquiries per transaction by improving procure to pay efficiency.  Developing self empowered team by finding specific needs of team and individuals and coaching/mentoring them to achieve aspired roles

 Monitoring and maintaining all the Links from Oracle India. Maintaining all Sun servers, Domains and Web servers. Maintaining the switches and configuring the same if changes required. Maintaining around 1000 desktops of Dell and Compaq. Installation of Dell Cluster server for Oracle ISC Group with Windows and Linux. Checklist made for all the sun servers. Weekly Backup taken for all critical servers. Attending day to day calls in Oracle logged by users. Involved in VPN connectivity to the OSSI group at Oracle for the clients servers. Documentation of the links, servers and internal network. Call closure within the norms defined by Oracle.

 Installation of sendmail and checkpoint software. Installation of the Dell systems and configuring to the network. Maintaining all the systems and servers. Configuration of Cisco switches for the VLAN. Configuration of Cisco router for the Internet. Interacting with the Vendors. Firewall configuration (Check Point) on Solaris. Configuration of the sendmail for mail server. DNS server implementation. Domain registration for mailing. Intranet Web server implementation along with the engineers for the local database of the office. Involved in all the purchases (computers, communication equipments, servers etc.,) made for the company.

 Installation of Solaris Machines for the customers. Trouble shooting of the SUN machines for their problems. Handling all the Franchises for the escalated problems. Attending to the day to day calls logged by the customers. Installation of the Solaris based software’s. Closure of the calls with in the norms. Attending to the Intel based calls. SUN hardware calls.  DNS and Sendmail Configuration. Configuration of dial-up server on SUN machine for the database in banking sector.

 Installation of Sun Solaris OS, configuring & trouble shooting. Handling ODC. Installation of firewalls & troubleshooting Mail administration (migration of .sys and .net to .com) In charge of Logistics Division. Involved in Creation and other activities in mailing. Maintenance of LAN and PC’s. Maintaining the database of the location PC’s and other Instruments. Installation and maintaining of all types of Windows Platform OS and otherSoftware. Installation of Linux and configuring to network. Maintaining IP database. Troubleshooting of Windows NT Server and workstation. Installing all types of software Installing Windows 2000 and configuring to the network.

 Assembling, installation and maintenance of PC’s and Peripherals. Installation and trouble shooting of Operating systems MS-DOS, Windows 95, Windows NT Installation of Multimedia and application packages for Windows 95. Installation and maintenance of PC’s, Printers and Modems. Installation and configuration and maintenance of Novell Netware 3.12. Installation and configuration of Windows NT Network. Installation and maintenance of Networks on Windows 95. Installations of Cabling & connections in ISCON (Bangalore) & BSAL (Bellary). As Resident Engineer in JNCASR involved in maintaining around 150 PC’s and peripherals and the network.