Flo Balao Email & Phone Number

I have extensive experience in managing the end-to-end execution of technology projects, ensuring they align with organizational goals and deliver high-quality results. Leading cross-functional teams, I develop and implement comprehensive project plans, effectively allocating resources to achieve critical milestones. My focus on risk mitigation and problem-solving allows me to tackle technical and logistical challenges, ensuring timely and budget-compliant project completion. By maintaining close collaboration with stakeholders, I define project scopes, prioritize tasks, and facilitate clear communication throughout the project lifecycle. Additionally, I monitor performance metrics, generate detailed reports, and implement continuous process improvements to enhance overall program outcomes.As a Global IT PMO Lead, I oversee governance and strategic alignment for IT projects across various regions, establishing standardized project management methodologies that ensure consistent execution. My role includes managing a diverse portfolio of global initiatives, optimizing resource allocation, and driving efficiencies to achieve business objectives. Collaborating with senior leadership, I align projects with corporate strategy while mitigating risks and ensuring effective teamwork across functions. I track key performance metrics and provide executive-level reporting, promoting continuous improvement in project management practices on a global scale.In my role managing IT infrastructure services, I ensure operational excellence by overseeing IT infrastructure teams and guaranteeing that services meet established SLAs within budget. I coordinate vendor relationships, manage service contracts, and implement best practices for service delivery and incident management. My collaboration with stakeholders addresses infrastructure challenges, ensuring high availability and scalability of IT systems. Additionally, I conduct feasibility studies and risk assessments for telecommunications projects, overseeing network infrastructure deployment, optimizing performance, and ensuring compliance with industry standards. I also focus on network security and data privacy, ensuring adherence to regulations like GDPR and HIPAA while navigating complex regulatory environments.