Food And Beverage Supervisor
Boca Raton, Florida, United States
Supervised planning and execution of all aspects of Mario Carbone's Major Food Group,Inc. grand openings of the Flamingo Grill and La Principessa Ristorante at the Boca Raton Resort. Identified construction flaw and mitigated future profit loss due to imminent weather considerations and a construction flaw in the design of roofless outdoor service and guest bar. Managed intricate multi outlet employee schedules and payroll system ensuring percentage based tip share and wages were accurate. Increased overall Guest Review Scores from 2 stars to 5 stars within the first 45 days at Flamingo Grille. Collaborated with Chefs and upper management to developed and create Standards of Procedures, intricate Italian menu, and develop online training program.