• Identifying potential partnerships, alliances, and business opportunities. Develop and implement policies. • Sales and Revenue Generation. Develop and implement sales strategies to achieve revenue targets. Monitor and analyze sales performance, making adjustments as needed. • CRM Customer Service, Ensure high levels of customer satisfaction. • Inventory Management Monitor and manage inventory levels to ensure product availability. Coordinate with suppliers for timely replenishment of stock. • Financial Management, Prepare and manage the branch budget. Monitor expenses and implement costcontrol measures. Analyze financial reports and take corrective actions as needed. • Marketing and Promotion, Work with the marketing team to implement promotional campaigns. Foster a positive and productive work environment. • Compliance, Ensure compliance with company policies and procedures. Stay informed about industry regulations and changes. Implement and enforce health and safety standards. • Reporting, Prepare regular reports on sales, expenses, and other key performance indicators. Provide updates to upper management on branch performance. • Technology and Product Knowledge, Stay informed about the latest trends and technologies in laptops and PCs • Problem Resolution, Address operational challenges and solve problems as they arise. Collaborate with other branches or departments to resolve issues. • Communication, Maintain effective communication with headquarters, other branches, and relevant stakeholders. Foster a positive and transparent communication culture within the branch. • Market Analysis, Stay informed about market trends and competitors. Provide feedback to the central management team regarding market conditions. • Adaptability, Adapt to changes in the industry, market conditions, and company policies. Implement innovative solutions to improve branch performance.

• My role involves in selling staffing services to US clients and Implementation of partners.• Conduct market research to identify clients that have a need of adding suppliers to their organization.• Sourcing, Lead generation, reaching clients through Email/Cold calls.• Responsible for performing follow-up with the clients on a regular basis.• Schedule meetings with the clients.• Responding to RFP/RFI, registering on each clients Supplier portal and Completing Supplier Questionnaire.• Working on Master Services Agreement, collecting Certificate of Insurance, throughout all inclusion process. • Involved in operations which falls under my category.

Examining identity proof documents to assess whether they are fraudulent or genuine using SOPs. • Extracting relevant data points from the documents and comparing them with provided information. • Comparing live image with the image in corresponding identity document using SOPs. • Working with the team and providing continuous insights on the process/technique. • Managing the staffs with the guidance of Line manager and handling the process as a Subject Matter Expert (SME) and ensuring nil miss is reported. • Ensure the team is achieving the relevant KPI’s and metrics to be maintained. • Maintain individual and team quality. • Do a case study file for all errors for staff to refer. • Plan to put underperformers on track by providing regular service knowledge updates and conducting training with refresher sessions. • Engaged in all meetings regarding project in providing justification and explanations. • Prepared with the Root Cause Analysis and Mitigation plan for all the exceptions noted and will share full report to the stakeholders. • Deputize managers during absence. • Maintain a tracker for the given numbers by staff and reconcile with true data shared by Management and provide report to Managers if wrong data given. • Update the Managers with any findings which can be behavioral or of performance or of any operational sphere. Be a point of contact and always deal with stake holders with responsibilities and values.

Coordinating and monitoring supply chain operations • LC & Export and Import Shipping documents handling • Preparing invoice & insurance for imports & Exports, Ensuring Premises, assets and on-time e delivery of customer’s document. • Negotiate pricing tariffs and value-added service charges with local and national less- thencontainer/full container transportation companies and resolve problems for customer’s warehouses • Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods. • Keep records of all goods shipped, received, and stored. • Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group. • Enter shipping information into a computer by hand • Route received goods to first available flight or to appropriate storage areas or departments.