Gowsi Vathanagopalan Email & Phone Number

Oslo, Norway

• Oversee the full pipeline of client implementations, ensuring smooth integrations for all projects• The go-to expert for the sales team, providing guidance on implementation processes and customer-specific questions• Collaborate across tech, sales, and logistics to deliver optimized solutions• Lead major implementation projects, managing timelines and client onboarding• Maximize volume growth and enhance forecasting for scalability• Review and improve processes to boost efficiency and customer satisfaction• Support team motivation and development through best practices

Oslo, Norway

In my role as Customer Success Manager at Helthjem, I work at the intersection between sales and operations, undertaking various responsibilities:• Manage a portfolio of key e-commerce clients, ensuring tailored support and solutions.• Lead the integration of new clients into the supply chain for smooth transitions.• Collaborate with Key Account Managers to assess needs and deliver solutions.• Liaise between stakeholders to ensure effective cross-departmental communication.• Contribute to product and service development with insights from client feedback.• Support Helthjem’s growth in B2C and C2C markets, including Finn.no and Tise partnerships.• Drive Helthjem’s customer-centric solutions in the logistics industry.Helthjem, a disruptor in the traditional Norwegian logistics sector, has challenged the dominance of a few major players. Owned by Schibsted and Polaris Media, this dynamic company has consistently gained market share since its establishment in 2015. While prioritizing business-to-consumer (B2C) solutions for the e-commerce industry, Helthjem has also ventured into consumer-to-consumer (C2C) solutions for recommerce platforms such as Finn.no and the Tise app, experiencing rapid growth in this segment. In addition Helthjem also ships packages to Sweden and Denmark through strategic partnerships. Renowned for its commitment to a seamless customer journey, Helthjem has garnered significant popularity among online stores and end customers alike.

Oslo, Norway

Future Leaders gathers the most ambitious youth, the ones with an aim to solve the UN sustainable development goals, the dreamers and the innovators - and give them the tools and network to create global change through established business, politics and start-ups. Impact-focused leadership development program designed to empower and support the next generation of conscious leaders, ready to take on the challenges of tomorrow.Future Leaders aim to create a sustainable world; social, economical and environmentally through empowering brave youth. By development of a new breed of leaders; leaders with a strong focus on ethical and empathic leadership; leaders who do instead of talk; leaders who take social responsibility; leaders who care about nature; leaders who understand how to use the current market economy in a way that allows them to change it for the better.From the FL webpage: www.futureleadersglobal.com

Oslo, Norway

Vy is the largest Nordic transportation group, and the business area Customer Experience & Innovation has the responsibility for developing the groups' new mobility services and adventure travels. Within mobility, we are developing a common platform for travel planning and ticketing, and door-to-door services. Within adventure travels we sell fjords, mountains and cultural experiences to Norwegian customers, tourists and international tour operators.

Oslo

Agera is a consulting firm that combines growth strategy and venture capital to help realize their clients' potential. Clients consists of both SMB and large corporations. Utilizing experiences from management consulting and entrepreneurship, Agera is built upon the idea that cross-pollination between the two areas creates value for both early phase startups as well as for more established firms. In Agera you will find an interdisciplinary team of experienced specialists within strategy, innovation, finance, communication, sales and branding.

Oslo Area, Norway

Grant Thornton is one of the fastest growing and largest firm worldwide within the audit and consulting industry. As a member of the Grant Thornton International Ltd., the Norwegian firm assists dynamic businesses with realizing their growth potential - through audit, tax, accounting and advisory services.

Helsinki Area, Finland

► Consulting for KONE, one of the world's largest manufacturers of elevators and escalators worldwide, as part of my business project within the CEMS program offered by Aalto University School of Business► Working on an on-going basis with fellow colleagues, KONE senior staff, industry professionals and identified stakeholders► Assessing different types of process automation technologies and possibility of implementing such a technology in their customer service area in a manner that adds value to both KONE and their customers

York, United Kingdom

I worked in the Confectionary Finance Team in Nestlé UK&I, whose main objective is to work together with Nestlé businesses looking after their P&L and providing them with Financial Information for Decision Making and Brand Investment.My main project during my internship was to run an internal and external review on three of Nestlé's major customers (Iceland Foods Ltd., Morrisons Ltd. and J Sainsbury plc) to review how Nestlé's internal performance tracks with customer performance. This included:► Performing historic analysis of the customers P&L for last four years► Review of forecast performance for 2016 ► Review of customers historical trend for the last 3-4 years (e.g. grocer share, category share, structural changes, acquisitions). In addition to the main project, I was also involved with commercial presentation preparation, post evaluation data quality improvement, trading call support and shadowing senior colleagues

Oslo Area, Norway

► Screening of potential customers ► Handling loan applications ► Produce promissory notes ► Gather debt information from creditors► Customer support for both deposit and loan

Storo

Part-time job.

Oslo

Worked in the division for Visa, Work permit and Study permit. Responsibilities: treatment of cases, writing granting statue to applicants, user and telephone service and handling incoming and outgoing post in the division

Oslo

Worked in the division for Visa, Work permit and Study permit. Responsibilities: writing granting statue to applicants and handling incoming and outgoing post in the division

Master’S Degree, Finance

Full-time

Master’S Degree, Management

Full-time

Master’S Degree, Cems Exchange Semester

Activities and Societies: CEMS Club Helsinki Co-head of Social Events

Bsc In Business And Economics (Økonomi Og Ledelse)

Activities and Societies: Start BI

Exchange, Business And Economics

BI's exchange program

General Studies (Studiespesialiserende Linje)

Activities and Societies: Ungdomsbedrift (Youth enterprise), Inkluderingsstyret (Student Social Inclusion Committee)